Professional Ear Wax Removal
in Ridgefield, CT

The facility was extremely well run and clean. I waited a short time after making my appointment online and the staff were all friendly and took care of my questions and concerns. I left feeling better already.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

I was greeted by two lovely ladies as soon as I walked in, very pleasant and only waited ten minutes to be seen. P.A. Patel was kind, thoughtful, and caring. I feel better already after his treatment plan!

I spent the Thanksgiving holiday coughing my way through dinner and promised my daughter I would get care right afterwards. AFC Urgent Care is easier and quicker than seeing my PCP.  I was early and expected to wait, but they took me right in. The medical assistant took my vitals and the physician came in soon afterwards. She was very friendly and thorough, and answered my questions about possible drug interactions. I was out and in my car about ten minutes after my scheduled  appointment time.

Book on line process requires getting out your wallet to take photos of your Insurance card and your ID, front and back… That’s annoying also required every visit..

All were helpful and courteous. Wait time was minimal. PA was excellent as was the doctor.

The services was very professional even thought they were texting for Covid19

Very quick and efficient care. Receptionist was extremely friendly and helpful.

Dr Wilcox and the staff were very nice and helpful. 10/10

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

PA was attentive and explained what he was going to do and what to expect. He had a good bedside manner

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.