Annual Physical Exam
in West Haven, CT

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

The great team working. They are so kind . I recommend to my friends. Thanks !

Great Customer service ! Thank you ! From the beginning to the end everyone was courteous and caring. I was there for a half hour. Will definitely recommend this clinic.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

Great. Customer interface from all I met

Each and every staff person was very friendly and professional. It was a positive experience

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

My department came here for the rapid test. The covid test wasn't pleasant but the staff was fantastic.

Helped me feel better, great staff very helpful and friendly

The staff was very nice and was so great with my 7 month old.

woke up with flu symptoms. scheduling an appointment easy. no wait time. friendly and knowledgeable staff.

Love this place. Only place I’ll go. In and out within 30 min. Dr. Was great! Very happy!

Priority urgent care is my backup for when my kids pediatrician is booked. I can always get a quick appointment and they’ve always been helpful.

Dr was awesome. Staff very nice as well. Super busy

Came in with a few concerns many an Aisha were very kind and helpful as well as the care provider regarding my concerns.. I would definitely recommend them to anyone