Urgent Care Center vs. Emergency Room

Published Jul 10, 2018

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Updated Dec 17, 2024

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Est. reading time: 2 minutes

Key points

  • Urgent care centers and emergency rooms offer different services, with ERs equipped to handle more serious conditions.
  • Urgent care centers are generally less expensive and have shorter wait times than emergency rooms.
  • Both urgent care centers and ERs have doctors and nurses, and can provide shots, medications, and treatment plans.
  • Neither ERs nor urgent care centers are suited to handle non-emergency, chronic conditions.
  • Despite their differences, neither urgent care centers nor emergency rooms are equipped to deal with non-emergency, chronic conditions, which should be managed by a primary care physician. It's important to understand these differences to make informed decisions about where to seek care.
Urgent Care Center vs. Emergency Room

Emergency Rooms and Urgent Care Differences

Here are the types of services urgent care center cover:

Here are some of the services that require an emergency room:

  • Major Trauma or Accident
  • Loss of Consciousness
  • Heart Attack or Chest Pain
  • Uncontrollable Bleeding

The main differences between an urgent care center and an emergency room is that while an ER could treat any of the urgent care issues, it is not recommended because emergency rooms are busier and more expensive. Also, it is important to note that urgent care centers may not be able to treat the illnesses listed for emergency rooms. That said, of the top diagnosis at both urgent care centers and emergency rooms, nearly 50% of them are the same.

The major difference in price between an urgent care center and emergency room visit is that the average urgent care visit costs patients $71-125 for basic care, with additional costs added for shots, x-rays, and labs. The average emergency room visit costs $1,318.

The average emergency room has a wait time of 2.4 hours, whereas urgent care centers are able to see walk-in patients within 15-45 minutes . However, that wait time does not express the time patients will spend waiting for services while in the doctor's office. In most cases, an urgent care center helps patients through the system much faster, as its care is more limited and specific.

Patients in ERs can expect to wait hours in their rooms if a more traumatic case enters the ER. In urgent care centers, patients rarely experience this type of issue, as major traumas are directed to ERs.

Emergency Rooms and Urgent Care Similarities

Both emergency rooms and urgent care centers are staffed with compassionate health care providers. In most cases both facilities will have doctors and nurses available. Occasionally an urgent care center will have RNs or NPs in lieu of doctors . Before you go, you should know the difference between doctors and nurse practitioners.

In most cases, your insurance will cover either an urgent care center or an emergency room. Exceptions include unnecessary visits and out-of-network facilities. However, patients should be aware that their co-pay is based on the facility they visit. It is usually much cheaper to go to urgent care centers than ERs.

Many urgent care centers offer x-rays, just like emergency rooms. In some areas, urgent care centers have MRIs, CAT scans, and in-house laboratories just like hospitals. Both urgent care centers and ERs are able to give patients shots, medications, IVs, and even treatment plans.

Neither ERs nor urgent care centers are equipped to deal with non-emergency, chronic conditions. Patients with chronic needs such as depression or diabetes need to be seen by a primary care physician.

Being informed about the differences and similarities between these kinds of care is important. Whether you choose to receive care from an urgent care center or an emergency room, it is important to follow-up with additional treatments as necessary. Ready to find urgent care near you?

FAQs

What conditions are typically treated at urgent care centers?

Conditions such as the flu, common cold, minor injuries like sprains, and after-hours care are typically treated at urgent care centers.

What conditions require a visit to the emergency room?

Serious conditions like major trauma or accidents, loss of consciousness, heart attacks, chest pain, and uncontrollable bleeding require a visit to the emergency room.

Is it more expensive to visit an emergency room compared to an urgent care center?

Yes, on average, an emergency room visit costs significantly more than a visit to an urgent care center.

Are the wait times longer at an emergency room compared to an urgent care center?

Yes, typically, the wait times at an emergency room are longer than at an urgent care center.

Can both urgent care centers and ERs provide treatment plans and medications?

Yes, both urgent care centers and ERs can provide shots, medications, IVs, and even treatment plans.

Will my insurance cover visits to both urgent care centers and emergency rooms?

In most cases, insurance will cover visits to both urgent care centers and emergency rooms. However, co-pays may be higher for emergency rooms, and some visits may not be covered if they are deemed unnecessary or if the facility is out-of-network.

Do urgent care centers offer the same diagnostic services as emergency rooms?

Many urgent care centers offer similar diagnostic services as emergency rooms, including x-rays, and in some cases, MRIs, CAT scans, and in-house laboratories.

Can urgent care centers and emergency rooms treat chronic conditions?

No, neither urgent care centers nor emergency rooms are equipped to deal with non-emergency, chronic conditions. These should be managed by a primary care physician.

Dr. Rob Rohatsch, MD, is a Board-Certified Emergency Medicine physician and urgent care executive. He earned his MD from Jefferson Medical College, currently serves on multiple boards and is Solv’s Chief Medical Officer.

How we reviewed this article

Medically reviewed

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History

Solv’s team of medical writers and experts review and update our articles when new information becomes available.

  • July 10 2018

    Written by Solv Editorial Team

    Medically reviewed by: Dr. Rob Rohatsch, MD

Solv’s team of medical writers and experts review and update our articles when new information becomes available.

  • July 10 2018

    Written by Solv Editorial Team

    Medically reviewed by: Dr. Rob Rohatsch, MD

Topics in this article

IllnessEmergency CareHeadacheHealthcare CostsHealth InsuranceUrgent Care

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