Optum Urgent Care Locations in Carmel Hamlet, NY

4.69(144,194)

Optum Urgent Care is one of the best urgent care providers in the United States. With 27 locations across 23 cities in 2 states, Optum Urgent Care strives to provide the best urgent care to its patients.

Type of provider: Pediatric Urgent Care, Urgent Care

Number of locations: 1 within Carmel Hamlet, NY

Website: optum.com

Nov 26, 2021 · Derby, CT

The staff was friendly and accommodating. The wait time was less than 10 minutes. However, I did not appreciate the moral lecture from the doctor after receiving a positive Covid test. In the future, please remind your doctors to keep the discussion about morality out of the exam room. I am responsible for my friends and family not of those who choose of their own free will to not get vaxxed or those who are unable to be vaxxed because of their health circumstances.

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Nov 19, 2021 · Derby, CT

This is the third time I’ve been to Urgent Care in Derby. The people there are very courteous and helpful. It could not have been a better experience!

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Nov 15, 2021 · Derby, CT

11-14-21 was the first time I had gone to urgent care and I would recommend it to everyone I know I wish I went there sooner I can't believe how nice the staff was and you're more knowledgeable then most hospitals are

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Nov 15, 2021 · Derby, CT

First time using Riverside Urgent Care and I was very pleased. Wait time was estimated at 1 hour, which is to be expected at that type of facility, but surprisingly it was only 35 minutes. Staff and doctor were all very pleasant, friendly, thorough and took the time to explain everything in detail. I would definitely recommend and use them in the future!

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Sep 05, 2021 · Derby, CT

Went for a covid test the staff was friendly and professional. Wait time was minimal. I would and will definitely recommend the facility.

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Sep 05, 2021 · Derby, CT

Went for a covid test the staff was friendly and professional. Wait time was minimal. I would and will definitely recommend the facility.

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Aug 10, 2021 · Derby, CT

My husband and I always go to riverside urgent care for our intermittent care. I love that facility I love the staff it’s a great place to go to get care.

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Aug 07, 2021 · Derby, CT

Best walk in clinic in the valley

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Jun 03, 2021 · Derby, CT

The best urgent care in the city of ansonia

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May 29, 2021 · Derby, CT

I just went to get tested for the virus , It was fast and easy.

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Apr 25, 2021 · New York, NY

Quick in and out for rapid test

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Apr 08, 2021 · Derby, CT

I came in for a Covid test but with specific health concerns . The PA Christine took so much time with me and listened . She arranged a chest exray for 2 days later as well . She was really exceptional .

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Apr 01, 2021 · Derby, CT

I was very upset to hear when my daughter got the covid test done we couldn’t wait in the car afterwards. I did not like the fact of waiting in that small room for a hour wondering what kind of sickness the person had in there before us . It really was upsetting. Next time I have to go I will insist that I wait outside after. Because now we are negative, but could have caught something being in that room. I felt claustrophobic waiting and thinking what if?

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Mar 28, 2021 · Derby, CT

Great professional urgent care

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Mar 18, 2021 · New York, NY

The girls that work at the front desk are always so friendly and accommodating, and the doctor that came in to see us took so much time to explain everything about the virus!!! I came with my two daughters and our last name is Meltzer. I don’t remember the doctor‘s last name but she was such a doll And she gave us such a good explanation of the rapid test versus the PCR.

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Mar 09, 2021 · New York, NY

You really need to hire more than one front desk person. She is overwhelmed and things are completely log jammed there. We had the first appointment of the day at 8a and weren’t seen until after 830. A desperate father came in to get their Covid results so their kid could go back to school (same day Monday). He said he had emailed and called and couldn’t get anyone on the phone. She told him “well I’m only one person”. She then printed his results which obviously had just been sitting there. I got a rapid test because I was afraid of having a similar experience getting a pcr test- I found it near impossible to get the actual results the last time I did it as well and had to come in. You are doing a heavy volume of testing but do not have a proper plan in place to give people the results of pcr tests. And you have one front desk receptionist left to deal with everyone and everything. It’s a case of being cheap in the wrong place .

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Feb 03, 2021 · New York, NY

My appointment was for Covid testing. Great experience. Front desk was very efficient and the Dr. Hamarsha was excellent, very caring and approachable.

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Jan 12, 2021 · Derby, CT

Pre-booked my appointment. Called from the parking lot when i got there. They called me back to do my registration paperwork over the phone. Then called me in for my appoint within 5 minutes. Administered my test and got my results within 15 minutes. Painless

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Jan 11, 2021 · New York, NY

The reason for our visit to get a covid test for my daughter. We had an advance appointment, but the wait time was still over an hour. The check in process was confusing, you have to wait outside until you are called into the building. I would have been ok with waiting outside, however the staff asked us to wait in the small vestibule between the front door and outside door. I was uncomfortable since 4 people were in this space with no social distancing markers. I could not see our actual place in line through the application (I would like to have monitored my spot this way & stayed outside or been permitted to proceed to the waiting room which was very clean and spacious), when I asked why the staff said we were about to be called (we still waited for a lengthy time after that). The actual test was fast, the exam room clean, & nice bedside manner. I would return but insist on waiting outside.

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Jan 11, 2021 · New York, NY

Everyone with whom I dealt was lovely, in particular, Dr. Shahd Hamarsha. She spent a considerable amount of time explaining the differences between the rapid Covid test and the one I had today. She has such a delightful manner, which is evident even while wearing a mask!

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