Professional Ear Wax Removal
in Downers Grove, IL

I’ve been to a few urgent cares in the area and this place is by far the best place I’ve taken my kids. Staff are all kind and friendly, super professional and the Doctor was just amazing!

Very clean and professional. Could not help me exactly w my issue but ordered bloodwork. Took my insurance which is nice. Most of my care is oop.

First time here and it went amazing!!!! the staff is super friendly and the timing was so fast! this will definitely be our new spot for my daughter and myself!!!

It was a breeze checking in as I had pre scheduled online. Staff were exceptional, and I only waited like 5 mins before they took me back. Great service and I would highly recommend this company.

Quick online checking. Seemed a little chaotic on arrival as the secretary was late, but paperwork completed and into a room pretty quickly.  NP seemed uncertain about several things and there was no discussion of next steps, no shared decision making, she just went ahead with what she planned to do, but was very nice, gentle.  Rx went to the wrong pharmacy, but this was quickly resolved. Overall positive visit.

I will continue to recommend this urgent care the wait time and service is awesome as always ..I will continue to come here when needed..

It was raining very hard. I had an 8am appointment. I got there around 8:05am, one of the staff was being let in when I pulled into the parking lot. I waited in my car until she entered the facility. She entered and I noticed that she proceeded to walk to the back of the facility. Immediately, I got out of my car and walked to the door to enter the building, the door was locked and the front lights were off. I thought maybe the rain had delayed more of the staff, so I went back to my car and waited patiently. A few minutes later I noticed a staff member walk into the front lobby. I saw her walk to a counter. I thought maybe a computer was there for check in an that she was booting it up. She was there for several minutes. I expected her to turn the lights on and unlock the front door. However, after she finished at the counter she, she walked to the back offices again, leaving the lights off and the door closed. The is now around 8:15am so I go knock on the door. I noticed that the counter the person was at didn't have a computer, but it was a coffee station. A staff then let's me in. I say Good Morning and she barely responds as she immediately walks to the back. Another staff member comes and turns on the lights and services me at the front desk. I'm wondering why wasn't he there at 8am. When my blood pressure was taken, the nurse didn't tell me the result. She just silently wrote it down. I asked her what the result was. She nonchalantly told me that it was 140/103. She didn't express any concern. Also, instead of weighing me, she asked me how much I weighed. I looked around for the scale and the scale was next to my chair.