Professional Ear Wax Removal
in Plainfield, IL

Everyone was wonderful from front desk, to X-ray tech, to physician. The care was great.  The only thing I didn’t understand was why you have no durable supplies , like ask arm sling, which for the cost of the visit, should have been included.  I would highly recommends Urgi Care to my family and friends.

Everyone was super nice and very concerning and took the time to talk and listen to you.

The team was courteous to me. The website to schedule is not valid. The receptionist didn't see my appointment that u set. Must use the actual website instead of a third party.

I came here and was greeted immediately by the fine staff at front desk. Within minutes I had a room and my vitals were taken. The medical assistant Karina was very kind and gentle when drawing my blood. She also helped me schedule a follow up and was patient with me as I took my time to think. Overall this clinic was very clean and I would highly recommend that anyone come here for a quick and pleasant visit.

Went for Covid test. Service could not have been more professional and friendly I highly recommend them.

The provider and staff are friendly. Exam room was clean. The wait time was very short. Everyone was super friendly super nice very very helpful. Definitely would recommend.

Besides the doctor dismissing me real quick and not letting me ask any questions the nurse was very nice

Excellent Service highly recommend it

This is the first place I actually liked everything was very clean people were friendly. Mostly loved how the nurses cleaned up and sanitizer before I entered the exam room. I really appreciated because it makes me feel safe and I know the person after will be safe as well! You guys are doing great! Keep up the good work! I know it isn't easy by how many people filled up the lobby In 10 minutes. Thanks again!

Front desk person was dry …but the rest of the staff was amazing & this is the 2nd time coming here…different front desk coordinator was much more pleasant ….overall i like this location

Call this afternoon regarding my son sports physical for special Olympics. The nurse practitioner was not only prompted on time and was able to fit me in, but she was kind and she worked so wonderful with my son. I would highly recommend this place to anybody from the front desk to the cleanliness to the nurse practitioner everybody was wonderful.

My daughter had an injury to her eye late at night. We tried booking an appt with 3 other 24/hr online immediate cares, but none of them had availability. We then tried Rapid Immediate Care. It worked out, they had the earliest available appt. They were able to check her in, inspect her eye injury, give her pain drop for her eye, and order antibiotic in time for her to make it to summer class and not be late. The staff were decent and friendly, good bedside manner. Seemed relatively knowledgeable. Her eye is now on the mend. I have worked in immediate cares and acute care settings in the past myself. In my opinion, this location is better organized and functioning than most immediate care settings I've been to. It certainly beats waiting 7 hrs in an ER, and the quality of care has been good overall, at least for all the times we've been there in the past (strep covid, sore throats, pains). The only reason I didn't contact them first this time, the drive is further away than other locations.