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Have absolutely no hesitation to go to Regional’s Immediate Care Center - Eastside. I have been there three times and am thoroughly impressed. I have NEVER had to wait. Every time I have been there I have been cordially greeted and efficiently processed. They have all my medical records from the Regional Hospital system, including all of my insurance information. I don’t even have to show my insurance cards. I simply sign in, and am ushered directly to an examining room. Within minutes someone comes in to review why I have come and to take my vitals. In less than 10 minutes later, the Dr. comes in. Today, my doctor was Dr. Arndt—delightful personality and professional demeanor. He checked my problem, talked with me about it, answered all my questions even without my having to ask, sent a Rx to my pharmacy, wished me well, and bid me goodbye. I began signing in at 2:00 on the dot and was walking out at 2:32. I can’t beat this kind of service ANYWHERE!!!!!

I just moved here and was involved with medical professionals for 20 years. Now at 65 i am eligible for Medicare and therefore sought a new provider. I chose Prisma. I needed urgent care and went to the Verde facility. I have NEVER had better experience. As per my ratings this place is off the charts in their outstanding, caring service. Cudos to all the providers and staff. I look forward to a long and healthy relationship. Jerry Smith