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The staff was super friendly and very helpful! Wait time was also very quick and they had a great system in place

Helpful and courteous staff and care

I brought my daughter in because she hurt her finger playing basketball. Our insurance card said we weren’t covered. After trying to reach the insurance company we left. I get a phone call saying they will see us regardless. I have never had anyone do something like that. It was unbelievable. Thank you NOEL, LOI, and DELORES for taking care of us. That was unbelievable.

I had to get two Covid tests 1 week apart for cataract surgery. First eye results in time which is 96 hours. UNFORTUNATELY WHEN SECOND TEST WAS DONE I GOT A PHONE CALL FOR RESULTS IF FIRST TEST. I WAS AT SURGERY CENTER IN WEST ORANGE FOR NOTHING. ARE U KIDDING ME!! DO THEY LOOK AT DATES ON RESULTS. A MISTAKE LIKE THIS IS HORRIBLE AND NOT EXCUSED. WHAT A NIGHTMARE. SO U CALL A PATIENT WITH RESULTS RHAT ARE NOT CORRECT?????? SHAME ON THIS EMPLOYEE FOR DOUNF THIS TO ME!!!

I have been to this west end urgent care I would say probably at least 10 times if not more!!!!they are the best!!from the moment you walk in they greet you with a smile and make the registration very easy just make sure you bring insurance cards.next which has never been a long wait for me you see p/stakes your complaint and history.then a few minutes later a Doctor comes in reviews info examines and every doctor I have had has spoken to me in terms I understood not some medical jargon!!!feel free to ask any questions all the doctors there p/a s and receptionists are the best.they even give u a printout of your diagnosis and tfeatment!!!SPECIAL THANKS TO THE HIGHLY Experienced Doctors!!WEST END CITY M.D.CIT