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I had positive care myself, but as my wife was waiting for me, she was telling me of a very disheartening experience at your facility. A gentleman came in asking for a nurse, as he felt his wife was having a stroke. The girl at the desk instructed him to go to the kiosk and enter all necessary information. She did ask the man for his wife's name. I felt there was no compassion at all for this man, who evidently was in turmoil. Don't you think that ReadyMed could get all there information after evaluating the person in dire need This all took place on Wednesday, January 25 2023 at aproximately 11:15 a.m. Makes us wonder how often this happens???

There is a wait but once you get in the care is excellent. Took time to answer questions and go over my care thoroughly. Dr Gross was very pleasant and made the whole experience a very positive one.

I've had to visit urgent care for various ailments, and every time, I have received compassionate care. They take patients' safety seriously - as an immunocompromised patient, I've always felt secure about the cleanliness of the facility and the sanitary protocols are followed by staff well. Hopefully that won't change now that they've teamed up with UMass; UMass hospitals are a horror show, esp. Memorial in Worc. BIG MRSA problem there but they hide it from the patients!