Blood test near me
in Saline, MI

The best urgent care ever from the front desk to the doctor it was very nice to see people care

On April 23, 2019 I was a patient at this Urgent Care and was treated by PA Beatrice. I was given the utmost professional care. After treatment, Beatrice encouraged me to go directly to the ER because my situation could have been life threatening. I was very sick, however I was fortunate my critical tests came out negative at the ER. Throughout the week Beatrice had called my to see how I was doing which I consider going above and beyond. Again, the employees at this Urgent Care were not just knowledgeable, but had a human side of truly caring for the patients. This gives me great confidence in Jackson about the health care at this Urgent Care facility.

The doctor was fine and efficient. The issue was the check in process that took 20 minutes. First, the receptionist took my license an insurance card and copied them. Then, I had to do an online check in on my phone that took 15 minutes to complete. This included taking pictures of my license and insurance card, which she had already done, and then filling out numerous repetitive questions. After completing the online registration, we sat and waited nearly another ten minutes. We were the only patients in the entire office. I asked herwhat the delay was, and she said she had to finish the registration.....So a half an hour for check in. Filling out a paper form would have taken less than five minutes. I probably won't return to this Urgent Care because of that. I just went to another one in town a few weeks ago, and the check in took less than five minutes.

I Absolutely LOVED the girl who took my information! I believe her name was Andrea but I am not sure. She went out of her way to be So Caring and Understanding! I Liked her Immediately! Such a Sweetheart! The doctor was caring and understanding. There was a little bit longer wait than other urgent cares but my friend and I passed the time talking to a fella who was also waiting to be seen but overall it was a Nice Experience!

Dr. Faisal is a gem. He really cares about people and it shows. Everyone who works at this location is knowledgeable and efficient. I always leave feeling like I have been well taken care of. Thank you to Garden City Urgent Care for being there when I need you!