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in Natick, MA.

Very helpful front desk admin! Registered on line so didn’t have to wait. Very clean facility! Attentive nurses and physicians! So much better than circle care in Billerica!

My review is for telemedicine though I felt they were helpful when I visited the urgent care a few times. I had been prescribed many antibiotics before with Reliant and other telemedicine Teladoc. Azithromycin, Cipro could not cure my infection. Despite people would not believe it if I had throat infection or not, Teladoc gave me Keflex and it helped me but it did not cure me completely. Finally, Reliant prescribed me Bactrim for an insect bite on my spine which was not that bad but I insisted. Lucky for me. Despite Bactrim and Cipro are not good for my kidneys, Bactrim has cured my throat after 7 days. I am not planning to take Bactrim again in the future, hope I will not get infected again. I still gargle with saltwater too.

I've had to visit urgent care for various ailments, and every time, I have received compassionate care. They take patients' safety seriously - as an immunocompromised patient, I've always felt secure about the cleanliness of the facility and the sanitary protocols are followed by staff well. Hopefully that won't change now that they've teamed up with UMass; UMass hospitals are a horror show, esp. Memorial in Worc. BIG MRSA problem there but they hide it from the patients!