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in Puyallup, WA.

I went to Indigo for a second visit for the same ear infection. This time me I saw Michelle. She was wonderful. She listened to me, changed the medication and added one. After only two days I’m starting to feel a difference. The staff is always courteous, friendly and extremely efficient. My prescriptions are always called into the pharmacy even before I leave the office.  I really value this place. They bill my insurance and seldom make me wait more than a day or two to get in. I actually prefer it to my insurance physicians. BTW I was offered an appt in my network for an INFECTION in 4 months!  Unbelievable.

The process and wait time took way too long. Way too long for a simple visit

Great experience. Took my daughter in for a sore throat, had an appointment within an hour, was seen and got results fast. The team was friendly, caring, and efficient.

The entire staff was very friendly and professional. Everything was clean, neat, and welcoming. I would recommend this location to family and friends.

We were told the wait should be 30-40 minutes, but it was much longer. The staff was nice, but seemed rushed and overworked. This office needs additional doctors/nurses.

I work in healthcare. Thus was one of the best experiences I’ve had with urgent care. The staff at this clinic is your dream team. The provider was excellent.

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care

When I came down with sinus infection symptoms and freaked out that I could not get seen in my doctors office, I was very grateful to be able to get on an Indigo waitlist and then squeezed into be seen by an urgent care provider. Everyone was lovely, very friendly and professional. I was even impressed by the prompt care others received while I waited to be seen. Someone with a clearly injured leg/foot was immediately offered a wheel chair and taken back. (I knew I’d need to wait and it makes sense that someone with worse condition would get care first!). But I very much appreciated the great customer service and care I observed and myself also received. Once I got taken back, the nurse had great bedside manner. And then Dr. Lem was kind, quick but thorough, and got me assessed, treated and recommended follow up with a specialist. I very much appreciated the quality care I received! Honestly, my only frustration with the entire visit was the card reader went down, so I couldn’t pay. I can’t say how much I really appreciated the quality care that got me in and out on my way, though. Thanks to the whole staff and Dr. Lem!

Very good facility. Only hour wait time as a walk in. Called to see if I could schedule walk in over the phone for my daughter who had double ear infection. Very quick and happy to help. Even offered her snacks and some apple juice to accompany the wait time! Very polite and considerate of her care and needs. Great staff. Will definitely come here again if needed! Wish they all were this easy and professional! Nicely done.

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.

I woke up this morning feeling absolutely under the weather, I went in as a walk in and was told that the wait was over two hours, and I ended up being seen in less than one! Everyone in this facility was so caring and sweet, I definitely felt safe and like they actually cared, which seems very rare in many places these days. I will be coming back here if needed.

Excellent experience. Front desk and intake staff were friendly and efficient. Clinician was thorough and explained her recommendations clearly. This is my second visit. No scheduled appointments were available, so I joined the waiting list and went home. I was notified that my turn was coming up when it was time to return to the clinic, then was seen promptly...very convenient.

Everything good except they couldn't find a vein to draw blood from...