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The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

I don’t usually leave reviews (who has time for that ) but I really had a a great experience at this clinic . Fast ,kind and respectful . I haven’t felt that in many healt clinics before . Strongly recommended .

Scheduling online was easy and convenient that makes for an easy check-in and secured spot with little to no wait time. Staff were extremely friendly and patient with our family and when it came to caring for both our one year old and 4 month old. Always highly recommend coming here for an urgent care.

My husband has Alzheimer’s and everyone was very professional and friendly and understanding his issues.  This is the second time we have been here and I have recommended friends go for urgent care.

check in is always nice and quick and immediate which is what we appreciate the most. The nurse that greeted us and got us started was very friendly and welcoming.  The provider named Miguel is not very personable and asked us what’s our goal to be there.. that question threw us off a little. He treated us like a business and it was just here ok here is your prescription have a good day.  I’ve seen him in the past and felt uncomfortable that I didn’t move forward with any suggestions he provided in the past. Appreciate that he gave me and my son prescriptions but he didn’t really explain to me what was going on with me but did with my son. Wished he didn’t treat us like a transaction he tried to complete.  No, I do not recommend this provider.

Checked in for are throat and cough. Good scheduling friendly staff. Wonderful experience. Will recommend you to all my family.  Thank you

This is my second time using the Gig Harbor office, both times I was greeted with a friendly staff and prompt and knowledgeable care by Dr. Khan. I would highly recommend this urgent care facility.

Quick visit, friendly staff, and very informative provider. Maple valley location is my favorite indigo

Woke up this after dealing with cold and being tired. I was concerned with the lack of energy. Now, visiting clinic as a walk in and being checked out. I feel I can plan my next adventure, been concerned. Being 81 is a new experience and may not get it right. Thank you for your kindness and professionalism. Happy new year!

The staff at this location could not have been more helpful or friendly.  From the check-in, to the Medical Assistant Naya (sp?), to the Nurse Practitioner Katherine I saw.  Once I was in my room, they were efficient, knowledgeable.  I left knowing exactly what my plan of care was.  Highly recommend.

The When I called yesterday afternoon there was a 3/4 hour wait. The kind receptionist suggested I make a 9:30 am appointment this morning. I did and it worked out very nicely. A short wait and all went very smoothly!  Yes, I’d recommend this provider based on my experience today.

Was able to schedule an appointment with a provider without difficulty. Had a double ear infection!

The appointment was very quick and the staff was kind efficient and amazing.

Hi everyone was professional and courteous. From the front desk ,Nurse,and Doctor! Thank you

Scheduling an appointment was super easy. The staff was fast and friendly and had me in and out quickly. Always a great experience at Indigo.

Everyone was amazing. The doctor didn't listen to the fact that I couldn't take the antibiotic. It was making me so sick the staff there is wonderful.