I had been sick for five days by the time I decided to go to urgent care. I made an appointment online, uploaded all the necessary documents and arrived at the appointment for the time I selected. The receptionist was pleasant and offered a seat. Also informed me I could sit in my car if I would be more comfortable. I waited only about 15 minutes beyond my appointment time and was called into the exam room. The medical assistant was friendly and professional and told me what I could expect. She started with vitals and then swabbed me for Covid and flu. She made sure to tell me it would take about 15 minutes to process both. The Physician’s Assistant examined and diagnosed me. He explained the medications he was calling in, in a caring and professional manner. My overall experience was an A+. I will be returning. I just hope no time soon.