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Very pleasant and professional staff

This is my favorite urgent care and my absolute go to place to get care!! The entire staff including the nurses, receptionists, and front desk workers are beyond friendly, nice, and caring. They work thoroughly and explain very well. I am a young adult and find each movie themed room to be very cute and rather comforting. Can only imagine that kids love this place! And they have a tv on and each room for kids to watch while they wait for the doctor ( not that the wait time is long once you’ve gotten brought back by a nurse). Also with covid and the new variant, I will admit it’s a bit hectic/ busy, but that is as expected. And I’ve still been able to make an appointment online and get seen right on time and left within an hour, which is exceptional! Anywhere else I’d go, I’d be waiting hours upon hours and booking online makes it quick, easy, efficient. PM pediatrics allows me to feel at ease and very safe in their care. I highly highly recommend PM pediatrics. Also a bonus is that they take patients up until they turn 27, which is great! Although, I wish they could take me longer because I love it there!! I’ve been to this urgent care about 4 times since September of this year (it’s now December), being that I work at a daycare and germs & exposure get around pretty quickly. Also seemingly very cleanly, even with it being busier with covid. Also my doctors have let me stay until I felt safe enough to go home and talked me through my concerns and at home care plan & if anything were to go wrong or I continue to not feel well. Thank you, PM Pediatrics!!! So greatful to you guys!

I have been to this west end urgent care I would say probably at least 10 times if not more!!!!they are the best!!from the moment you walk in they greet you with a smile and make the registration very easy just make sure you bring insurance cards.next which has never been a long wait for me you see p/stakes your complaint and history.then a few minutes later a Doctor comes in reviews info examines and every doctor I have had has spoken to me in terms I understood not some medical jargon!!!feel free to ask any questions all the doctors there p/a s and receptionists are the best.they even give u a printout of your diagnosis and tfeatment!!!SPECIAL THANKS TO THE HIGHLY Experienced Doctors!!WEST END CITY M.D.CIT

I brought my daughter in because she hurt her finger playing basketball. Our insurance card said we weren’t covered. After trying to reach the insurance company we left. I get a phone call saying they will see us regardless. I have never had anyone do something like that. It was unbelievable. Thank you NOEL, LOI, and DELORES for taking care of us. That was unbelievable.