Iron Testing near me in Melissa, Texas

Overall satisfied reception entry questioner may need improvement otherwise all ok

The receptionist never greeted me when I entered the office. She was not at the desk but was back in another office talking to another staff member. My first interaction with anyone was when the nurse called my name to be seen. The nurse and Dr were professional and friendly. When I walked back to the front there was still no one at the desk. The receptionist was again in the other room talking to another staff member. I said excuse do I need to check out and she said no you’re good. Very poor communication.

The assistant that brought me back to the exam room could not have been more robotic, unfriendly and cold; horrible bedside manners. Fortunately this type of behavior is rare at this clinic. The front staff, checkout and Megan were 5-✰☆ great!

My son was exposed to someone who tested positive for COVID-19. I was able to book our appointment online, complete all the necessary paperwork digitally and when we arrived we waited for less than 2 minutes before we were called back. We chose to have him tested using the rapid test and we were able to wait in the room for his results. I appreciate their efficiency in our time of need.

The front desk gentleman was very nice and professional, took my blood pressure & temperature. The nurse who came into patient room told me I should have put my mask on when I had been told I was going to be getting swabbed next - I realize I was contagious but I wasn’t leaving the room and I knew I was getting swabbed - I wasn’t sure it it was going to be my nose or mouth.  Her manner & tone was not friendly.  The PA was great, very nice bedside manner, helpful and answered questions.  I had thought the clinic did PCR tests as they had done in the past but learned that had stopped some time ago. I wanted to have a PCR test done as well but was not able to.