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No one wants to spend Christmas Day at urgent care, but this team made the experience as wonderful as it could be.  From their festive attire to amazing bedside manner, we are so fortunate to have this health resource in our community!

As always, KidMed in Short Pump delivered amazing care! I can’t tell you how much I appreciate this place and the incredible staff!

Baby woke with cough. Was able to schedule same day appointment.

I drove up and the parking lot was completely full. My thoughts were that there would be a long wait. Walked in and only a few people in the waiting room. I was checked in within 5 mnutes of my arrival. I was seen within 10 minutes of arriving. The doctor came in within 5 minutes of my being put into a patient area. The doctor (whose name I do not remember and I have thrown away all paperwork) was extremely nice. He reminds me of the doctors that people remark, "He has such a good bedside manner." First impressions with patients really do matter. And he gave a very good first impression. He was professionally and friendly and an excellent communicator. He provided an ancedote on what I was experiencing. That really helped. I have been to this Patient First before and have taken a good friend there. Each time has been a good experience. The staff are nice and each doctor that I have seen is friendly and able to diagnosis the problem. I like this Patient First better than my Primary Care Physician and have even inquired as to using them as my PCP. I was in and out within 30 minutes and recommend them highly.