Pregnancy tests
in San Bruno, CA

I was able to schedule a 9:00 appointment during the early morning hours.  We had to wait for two other people to check in.  Given the increased volume of patients and people without appointments, we were taken back very quickly.   The doctor was very kind and thorough in her examination.  Her diagnosis was accurate.  I would recommend this provider with respect to the doctor we saw.  We had been to the urgent care the night before, right before they closed and that doctor was not thorough.  He didn’t look at my son’s nose or throat or check his breathing.

Gena, the Medical Assistant was knowledgeable and very helpful -- and kind! Dr Gotleb was great-- quickly diagnosed problem and sent medication to my pharmacy! Thank you🌸

Came in 4 mins late but staff checked me in immediately. I am fortunate there was no line eventhough I had an appointment.  Staff were very professional and friendly.  The medical assistant and doctor were caring, also moving fast.  i was out in 30 minutes.  Thank you!

Everything was great but I made an appointment at 620pm, was on-time, and wasn’t seen by the doctor till 740pm! I took a nap on the table and the doctor saw me for five minutes before it was done.  Whats the point of having easy scheduling, check-in, and making an appointment??

Close to home. Spotless facility Knowledgeable and kind staff

Overall I was very happy and satisfied with my visit. Scheduling, check in and check out was seamless. I just waited for a bit because I probably came in at a time when they were so busy. Everyone was friendly and the place was clean and accessible. I would definitely recommend them to my family and friends. Thanks and keep it up. 😇

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

This was very easy to make an appointment. The office was extremely clean and neat. Staff was very courteous and efficient. There was no wait time, checking in was easy.

I am from out of state visiting in the area. I chose this facility from reading the reviews and roughly knew the area of the location. I made an online appointment. From the moment I walked into the facility, being seen and treated, I have nothing but praise and respect for the staff as well as the care I received. I’m this day and age and just visiting with having an unfortunate reason to be seen/treated I was completely satisfied. A little more pricey than I expected but what can I say? Thank you just the same for your professionalism.

Always far exceeds expectations.

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.

Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.

I went in for a Covid test my original appointment was at 6:30 they were able to take me early at 2:15 Staff was very friendly and polite

My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!

The wait time was a little bit long, but they were able to wrap my sprained ankle and provide me with crutches in an out within one hour.

Very good . I came here several times for my children, the nurse and doctor are professional and explained everything to me so that I don’t worry my children

My soar throat turned into an ear ache and sinus congestion. Looked for an urgent care clinic nearby and found Instant Urgent Care. Had taken my daughter there once before but she needed an x-ray they couldn’t provide so didn’t experience the full service. Glad I went back. Got a little lucky in that there was only one patient ahead of me. Everything was smooth and efficient. In and out in less than 30 minutes.