Pregnancy tests
in West Haven, CT

front desk was ok. a little stressed nurse technician was excellent. nice personality

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

The great team working. They are so kind . I recommend to my friends. Thanks !

Very good, staff was very helpful and accommodating

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

I was treated very nicely but condition did not improve after trying what was suggested so ended up at hospital Tuesday PM. I was treated at Peconic Bay Hospital and if you want to see what was really wrong you can look at my records there. I don't know how to rate quality of care at your place?

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

I had to visit the clinic on a Sunday morning and received very friendly and compassionate care from all of the staff, especially Jessica Paulson P.A. There was very little wait time and I felt as though everyone genuinely cared for my wellbeing. Would recommend to anyone needing urgent care services.

Great. Customer interface from all I met

Each and every staff person was very friendly and professional. It was a positive experience

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

After a couple of days of visiting a hospital and not feeling well i decided to go into this walk in clinic. Right away i could tell the people and staff at this clinic really cared about their patients and showed concerned and took proper care of me while in their care. One staff member was supposed to leave at 5pm and she stood over her shift to make sure I was healthy enough to leave on my own even called the next morning to make sure i was doing well something the hospital didn't even do. I highly recommend that if you are looking to go somewhere where you are ill to give this place a shot you will not be disappointed.

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

Lauren, the nurse practitioner, was kind, knowledgeable, professional, and addressed my needs a great asset to Hartford healthcare

My department came here for the rapid test. The covid test wasn't pleasant but the staff was fantastic.