Pregnancy tests
in Kings Park West, VA

The only thing I did not care for was the receptionist. She was a little snobbish and unwelcoming. However, everything else was very nice.

Form should be small instead of long, it has taken too much time

The nurse was friendly but not at all gentle in swabbing my nose for the pcr test. I let her know how much she was hurting me and I know it could have been done to the same effect a lot more gently. She also told me it would take 2-3 days to get pcr results. I was led to believe otherwise from your web site and the doctor who was very friendly came in after and said we should have it probably 24 hours.

It is easy to schedule an appointment time on line. The staff is pleasant and willing to listen.

Quick. Everyone was nice and knowledgeable.

I received excellent information about my condition from the doctor.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

Computer systems were down.  Everything took forever.  I could hear other patient conversations through the walls.  Fix the computers.  It took forever.  Staff and doctor was nice.  Care was good.  Admin ruined it.

Woke up for third day in a row and was feeling terrible, sinus pressure, coughing and fever. I called office and I was able to get in to see a Dr within the hour. I was greeted by friendly staff and I was in and out within 45 mins with a nebulizer treatment that they administered. I love the staff and doctors they have. They are thorough and caring. I highly recommend this clinic.

Scheduling needs improvement. A full fledged desktop or pen and paper option is needed. When cold and flu symptoms are there and you are coughing, some of us patients are not comfortable using phones or those tablets that are there, wherein on cannot even sit when entering information. That is the most inconvenient part. Please do something.