Pre-Pregnancy Panel Testing near me in Melissa, Texas

The receptionist never greeted me when I entered the office. She was not at the desk but was back in another office talking to another staff member. My first interaction with anyone was when the nurse called my name to be seen. The nurse and Dr were professional and friendly. When I walked back to the front there was still no one at the desk. The receptionist was again in the other room talking to another staff member. I said excuse do I need to check out and she said no you’re good. Very poor communication.

The assistant that brought me back to the exam room could not have been more robotic, unfriendly and cold; horrible bedside manners. Fortunately this type of behavior is rare at this clinic. The front staff, checkout and Megan were 5-✰☆ great!

Have had a cough for a week and was going out of town, wanted to make sure it was nothing serious

My son was exposed to someone who tested positive for COVID-19. I was able to book our appointment online, complete all the necessary paperwork digitally and when we arrived we waited for less than 2 minutes before we were called back. We chose to have him tested using the rapid test and we were able to wait in the room for his results. I appreciate their efficiency in our time of need.

Overall satisfied reception entry questioner may need improvement otherwise all ok