RSV Test near me
in Groton, MA

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

Very easy to schedule an appt!  Once there, wait time was short and staff was very friendly! Left with prescription on order.  Would definitely recommend.

I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Quest Lab Testing for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.

I would 100% recommend this company to anyone wanting to check their health status. The process was incredibly easy and done through certified labs. The results are frequently back by the next day.

I was very surprised with my experience here. My appointment was made very quickly. I was seen in a very short period of time. My test results came back in a very timely manner. I was able to speak with a doctor soon after and was taking care of. I was very satisfied with the experience I had here. I definitely recommend using them for any issues you have or any questions you may have.

When you first walk you are welcomed by a very caring staff from the receptionist to the provider. Even over the phone they are especially kind and understanding. Thank you physicianone!

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

After receiving my results, I called Quest Lab Testing and discussed the results with a consultation. This consultation filled in my knowledge gaps and made me more aware of my particular situation.

I would 100% recommend this company to anyone wanting to check their health status. The process was incredibly easy and done through certified labs. The results are frequently back by the next day.

I was very surprised with my experience here. My appointment was made very quickly. I was seen in a very short period of time. My test results came back in a very timely manner. I was able to speak with a doctor soon after and was taking care of. I was very satisfied with the experience I had here. I definitely recommend using them for any issues you have or any questions you may have.