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I have just moved to Morgan Hill. My 82 year mom had injured her arm/ shoulder and I really needed immediate care for her as we are not registered with any doctors here. I turned to De Paul Urgent Care.She has Medicare coverage. I had to make a couple of trips because of the wait, but that was ok. Steve, very polite and helpful, at the front desk assured me she would be seen and my place in line was saved and we could go home to rest, and we came back later. The nurse was kind and thorough, Dr. Stephen Scherr gave us so much of his time in examining my mom and facilitated her X rays immediately. The X ray technician was so kind and gentle and patient with my mom. The results came in and Dr. Scherr, again explained in detail what was happening. The discharge nurse was kind and went through our instructions patiently. Her meds were ordered and we went home happy, knowing that nothing is broken and that we could have a Thanksgiving without worry. I am so grateful to this team. I have no words to thank them all.

My biggest concern is having patients wait together in the waiting room. Even with masks, being in a small, enclosed, uncirculated space seems like a breeding ground for Covid—especially when the place is a doctor’s office. I’d personally prefer patients wait outside spaced apart of that the door at least be propped open to circulate air better.