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I was referred to "AME" Medical Group Urgent Care by my health insurance provider member services representative, since my primary care physician wasn't able to set an office visit for me until sometime in Jan. 2025 (more than a month long wait). I was able to do a same day walk-in appointment at "AME" within an hour of calling their medical office to check their office hours. Aleta had me do a quick self check-in via solvhealth app. Dr. Khanlou was great! He asked a few questions regarding my health issue and made a diagnosis and ordered the medications I needed immediately and arranged for me to pick up the Rx's at my preferred neighborhood pharmacy. I highly recommend Dr. Khanlou. He is very nice and provides the best patient care!

The PA was very thorough. Offered a lot of solutions to alleviate pain

Clinic did not have catheters, I was referred to ER, very disappointed

From the moment we stepped in to the moment we walked out, it was a pleasant visit. The girl who took my daughter’s vitals was very nice, very attentive, and the Dr was a sweetheart!!!! Totally recommend!!! The man at the front desk was so nice to pause a movie to give my daughter the title so we could continue it at home. The girl at the front desk nicely explained how the ticket validation went in order for them to be successful. Zero complaints!!!

Made my appointment same day and everything from check in to my departure was great! The team at the Cypress location is always pleasant, efficient and friendly I highly recommend them!! Thank you!

Everyone we interacted with was beyond kind. A big thank you to the staff for taking such great care of our little guy.

Took my daughter this afternoon to get her ears checked for a possible infection from her earrings. The front desk staff were super friendly , the gentleman that saw us before the doctor was as well. The doctor was awesome. My daughter was super nervous and she made her feel at ease. Even asked her questions about her stuffed animals she had which just showed she cared and wanted to make her feel relaxed! Experience couldn’t have been better!!

I was very disappointed because my appointment was for an x-ray and the x-ray machine was broken and has been for some time. No one bother to let me know that it was broken so the appointment was a waste of time

Would like to have received discharge instructions. So I knew what was recommended no one came back to my room and I waited also 20 min but another patient was guided to my room

Had a rash on my leg made an appointment, checked in, staff very friendly, was already checked in. Doctor friendly and concerned. He prescribed treatment and prescription was sent in. I was also able to make a follow up appointment. Picked up the prescription within an hour,

It was my first visit to Sunny Hills urgent care where I live across the street from the staff were wonderful friendly. The process to check in very easy and user-friendly. I really enjoyed the Care from the PA helped me out and was very concerned about my condition. Thank you.

I scheduled an appointment online with an immediate opening. Easy first time check-in. Nurse took vitals, was very friendly and efficient.  Was seen, took care of my issue and went next door ( CVS)to pick up my Rx. All done in less than 20 minutes with excellent care I would recommend this facility to anyone in Moorpark.

The PA was kind and non alarming!  I didn’t feel that way with the previous visit 2 days before! She explained things carefully, so I understood what I was dealing with and prescribed the correct medication! The previous PA told me I would get a call with the results of my urine  test, but I never got that call and my antibiotics needed to be changed. I developed a fever and came in again! Not sure why I never got that call???

Dr. Colin & PT/PA Lauren? Were wonderful. Appt was at 4:15pm, 10/31z. Kudos to staff on duty.

No line ,i got doctors care and took my COVID test

I have come to this clinic multiple times and they have always treated me with respect. I always hear people saying that they don’t have a good attitude. But if I’m having a real urgent matter the last thing I’m worried but is the tone of someone’s voice. Plus they’ll for sure have you in within 2 hours or less and i don’t know about you but that huge plus for me. So in simple terms if you want fast, good doctors, and simple check-in without the fake over excited workers then come here.

My visit today was really good. I was pleasantly surprised to see an opening for today. Of course I took it, the wait time wasn’t too bad considering that it is an urgent care and can sometimes take time. But it went by fast and I was able to make it in time to pick up my child. Thank you staff and provider for being on top of things.

I am mortified that Dr did not do anything to me. He just looked at it and said I had cellulitis. My leg is on fire. It’s huge it hurts. It’s painful and he didn’t wanna pop it and gave me some anabiotic and that’s it. I’ve been laying in bed ever since so no I’m not fine He didn’t even touch it. It’s it’s so painful and it looks so infected.

Felt rushed answered my main concern but I had a secondary related concern and doc was giving me instructions while already walking out the door so didn't get to my second question.