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Took my daughter this afternoon to get her ears checked for a possible infection from her earrings. The front desk staff were super friendly , the gentleman that saw us before the doctor was as well. The doctor was awesome. My daughter was super nervous and she made her feel at ease. Even asked her questions about her stuffed animals she had which just showed she cared and wanted to make her feel relaxed! Experience couldn’t have been better!!

Would like to have received discharge instructions. So I knew what was recommended no one came back to my room and I waited also 20 min but another patient was guided to my room

I scheduled an appointment online with an immediate opening. Easy first time check-in. Nurse took vitals, was very friendly and efficient.  Was seen, took care of my issue and went next door ( CVS)to pick up my Rx. All done in less than 20 minutes with excellent care I would recommend this facility to anyone in Moorpark.

PA Kelly was very thorough and communicated well with us. Highly recommend.

Kind and knowledgeable staff that listens and follows up with patients. A true gem in the community!

No line ,i got doctors care and took my COVID test

Everything was amazing from staff to facility to the Doctor. We loved it and will recommend to everyone

Dr. Watkins  is wonderful she is a great doctor and the staff was very friendly and helpful. Check in was easy.

Everyone was friendly and helpful, appreciate it especially when I was not feeling well.

Dr Watkins is the best! She very thoughtfully and professional. She listens and hears everything I was saying . Need more like her.

The nurse and the doctor were great and very profesional

I was referred to "AME" Medical Group Urgent Care by my health insurance provider member services representative, since my primary care physician wasn't able to set an appointment for an office visit for me until sometime in Jan. 2025 (more than a month long wait). I was able to do a same day walk-in appointment at "AME" within an hour of calling their medical office to check their office hours. Aleta had me do a quick self check-in via solvhealth app. Dr. Khanlou was great! He asked a few questions regarding my health issue and made a diagnosis and ordered the medications I needed immediately and arranged for me to pick up the Rx's at my preferred neighborhood pharmacy.

Felt rushed answered my main concern but I had a secondary related concern and doc was giving me instructions while already walking out the door so didn't get to my second question.

Everyone was wonderful! Excellent customer service!!! Dr. Mishal was AMAZING!!!!!!!

I like the way staff is and very helpful and P A also very helpful

From the moment we stepped in to the moment we walked out, it was a pleasant visit. The girl who took my daughter’s vitals was very nice, very attentive, and the Dr was a sweetheart!!!! Totally recommend!!! The man at the front desk was so nice to pause a movie to give my daughter the title so we could continue it at home. The girl at the front desk nicely explained how the ticket validation went in order for them to be successful. Zero complaints!!!

I was a walk in when I couldn’t get into my regular dr. No surprise there!🙄. It was such a positive experience. Thank you for the great service!