Book an STD Test in West Haven, CT

Very easy to schedule appointment. Check in was fairly easy

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Finally, I was coughing with phlegm, very congested, the doctor just told me to wash my nose with saline, nothing at all.

Great Customer service ! Thank you ! From the beginning to the end everyone was courteous and caring. I was there for a half hour. Will definitely recommend this clinic.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

I was treated very nicely but condition did not improve after trying what was suggested so ended up at hospital Tuesday PM. I was treated at Peconic Bay Hospital and if you want to see what was really wrong you can look at my records there. I don't know how to rate quality of care at your place?

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

I had to visit the clinic on a Sunday morning and received very friendly and compassionate care from all of the staff, especially Jessica Paulson P.A. There was very little wait time and I felt as though everyone genuinely cared for my wellbeing. Would recommend to anyone needing urgent care services.

Great. Customer interface from all I met

Each and every staff person was very friendly and professional. It was a positive experience

The ease of scheduling the appointment was a plus. The entire staff was courteous and professional. Dr Ava who examined me was attentive and very caring.

Medical service is very professional and everything is on time-great place

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

Lauren, the nurse practitioner, was kind, knowledgeable, professional, and addressed my needs a great asset to Hartford healthcare

Had dot physical. Staff was great. Easy scheduling,no problems.