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I didn't want to go to any urgent care with my nephew. I found this location (Winter Garden) and the staff was so accommodating, kind and simply the best (5 star from the reception desk, to the nurses and doctor). The vibes I got after this visit were that this practice truly does care about your loved one's health. PS: Reserve a time slot and do the "paperwork" online IN ADVANCE to save time for everyone :)!

OK really wanted to put 4 stars... but I felt the need to counter balance the 1 star review bc they mention the care over a decade declining so to me that means at one point it was more than a few stars... OK so here's the thing: Dr. Abusuwa is available #1. Yes, you can end up with the PA etc. BUT if you want DR. A, you simply state that when making the WEEKDAY appointment. Dr. A is NOT for those who want the more hardcore meds, he pretty well will not prescribe things that are dangerously addictive (with emergency exceptions for short term). With the opiod and benzo epidemics here (and everywhere) this is actually a good thing. Dr. A I've been going to for well over 12 years and he has gone out of his way many times for me. He's handled my: regular colds, allergies, auto accident needs, referral appointments made for me, pain management (without addiction issues), in house PT, gyno stuff, BiPolar, anxiety, and most recently: weight loss! From 09/10/2020 to today 12/28/2020 with his (and his APRN GEORGETTE KHOURY in particular) I am down 44.6 pounds!!!!! Do I think they are the most ideal in every capacity? No. But, overall... the convenience... the concern for LONG TERM health (versus oh here take a pill feel no pain... and worry about the side effects later) .. and the genuine care they show me I'm very happy. The turnover is for a few reasons... started with the office manager having to step back to take care of her family due to an emergency a few years back... and now from what I've overheard and kind of figured out along the way... they tend to train a lot of extended family members who are graduating in various medical fields. So sometimes it feels rude because you get the impression that you are not part of some inside joke if you will... But... it's not a bad thing that they are helping give new medical professionals a start in the family business. Last thing, when my daughter was a minor she had her forehead sliced open above her eye really bad but she (age 15 or so) didn't want to go to the dang hospital... in desperation I drove her the 3 miles to Dr. A... who's staff immediately took her before asking all the questions (payments etc) just grabbed her and Dr. A sutured her up immediately... way faster than the ER would have been... and with damn near plastic surgeon level artistry. It really should have left a huge scar I firmly believe this with all my heart... and it is honestly not even noticeable when you look for it now! It's been about 10 years but within months you just couldn't see it because DR. A is that good at suturing ... I haven't had insurance in years (I will in a few days) but I haven't needed any because Amana Medical Center has an extremely affordable selfpay rate that is pretty much the same as most office visits WITH insurance before your deductible. You don't wait long at all for scheduled appointments, pre-covid I almost always could get a same day appointment... and now the telehealth option is just simply amazing, convenient and even more affordable. Oh, and they set you up with a (free) account with TalkPHR where you can see ALL your file... the notes, the prescriptions, the referrals... every visit every entry every vital sign etc.

I use first urgent care fir almost everything. I like them better than doctor office I am supposed to go to. I would highly recommend them