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Yesterday, I went to TGH Urgent Care Fast Track at Wesley Chapel, and was extremely impressed by the entire staff’s excellent customer service, professionalism, thoroughness with which they reviewed my medications, and medical history, and timeliness with which they saw me. I had never been there, and so this was a new experience for me. The NP who I saw, Ms. Braunlin McDonald, was outstanding. Her communication and listening skills, competence, kindness, medical reports, and more, were first-rate. The facility was well-run, and immaculate. I have been in the medical field for 37 years, and tend to cynically scrutinize the facility and personnel with whom I am trusting my medical care. Let me tell you—-TGH Urgent Care Fast Track at Wesley Chapel did not disappoint! If I needed urgent care, I would go back there in an instant, and would encourage those who need urgent medical assistance to do the same.

I had burned myself very badly so bad that I almost rushed to the ER thinking a walk in clinic could not handle such a burn. Upon my arrival at the Valrico Baycare, the front staff immediately began working with me to get the basic information they needed to assist me. Once most of this was obtained the Dr. seen me within minutes. The Doctors, Nurses, and staff were very helpful and have been for over a week now. They clean the wound and dress my arm every 3 days even on a Sunday this place is a life saver!!! I would like to personally thank everyone there for the Job and work they do and in the polite,and professional manner they do it. I would recommend this clinic to everyone. Thanks again Baycare and all the Valrico staff.

Everyone was nice, courteous and efficient.