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I was seen almost immediately. I had an unstoppable cough and just wanted relief. The doctor insisted i have a chest x-ray and she found a spot on my lungs that could be pneumonia. She prescribed an antibiotic and explained to me clearly the difficulty to really know that the antibiotics would work, given that it might be caused by a virus. Luckily for me the antibiotics worked. I had a great experience in that I felt my condition was being carefully considered and the choices understood. The x-ray technician was very friendly and helpful when I couldn't unclasp my necklace. All-in-all I highly recommend this team of doctors and technicians.

Facility was very clean, and the staff were all very professional while still being warm and attentive. Been here more than once and will keep coming back.

I have been to urgent Care twice, two years apart, for very different reasons. Both times I was seen quickly and treated professionally. The first time I was sent to St. Luke's, where the ER care was also excellent--the second time, the physician in charge definitely saved my life.

I've had to visit urgent care for various ailments, and every time, I have received compassionate care. They take patients' safety seriously - as an immunocompromised patient, I've always felt secure about the cleanliness of the facility and the sanitary protocols are followed by staff well. Hopefully that won't change now that they've teamed up with UMass; UMass hospitals are a horror show, esp. Memorial in Worc. BIG MRSA problem there but they hide it from the patients!