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I've been to this urgent care facility at least a dozen times. I have always been seen in under 30 minutes, usually under 15 minutes. I've been treated by a doctor and 3 different physician's assistants. All have been very friendly, listened to my descriptions of symptoms, thorough in assessment - including lab work when needed - and seemed to truly care about me as a person, not just symptoms to treat. In my opinion, their treatment is not overly aggressive or too conservative. The waiting room is spacious, the exam rooms are clean and all staff follow safety protocols - washing hands and using gloves/masks when or if needed. This location has regular physicians who see patients by appointment during regular business hours. I have a primary care physician (who is not out of this office) but will continue to use this facility for after hours or weekend visits to urgent care when needed.

WOW! Where do I begin? This was the best experience I have ever had at any clinic. The staff was friendly, I was in and out in 20 minutes, and there's even a pharmacy attached.

Never had a problem here My primary Dr is here Iv'e had numerous lab work done here Always professional and helpful. Would recommend

Very clean environment. Staff very friendly and prompt. In and out in minutes.

Staff us professional and caring. Reliable and accurate. Timely and informative.

I live directly across from their building. I have a primary doctor, but his hours are limited so I began going to urgent care for those minor little things that need addressing, but my doctor wasn’t available. Hands down the best office staff I’ve ever seen. Best nurses. Dr. Ollie.llI live directly across from their building. I have a primary doctor, but his hours are limited so I began going to urgent care for those minor little things that need addressing, but my doctor wasn’t available. Hands down the best office staff I’ve ever seen. Best nurses. Dr. Ali is someone who has never once rush me made me feel silly for dumb questions. It always leaves. Is there anything else you need. I completely trust him. He is not a man, nor have I ever asked frankly, to prescribe narcotics, so if that’s what you want this isn’t the place to go. I don’t want those things so I’m happy with them and God bless him for that there’s a female doctor. Unfortunately I don’t know her name. I’ve seen her twice and it was an emergency emergency and I don’t like her and I now call ahead to make sure she’s not there. It was a complete waste of time. Her diagnosis was completely wrong, and in the wrong direction I know that because the next day I went to the real emergency room and the day after that my physician, and I had a very serious problem that she didn’t even talk to me about. Plus she absolutely has the personality of cardboard so now I just call ahead and ask who’s there. Today Dr. Ali wasn’t in but I got to meet the actual owner and he was amazing. I would be remiss not to mention Champaign Pharmacy within the building at first they were convenient because they were there and I had a prescription and I had them fill it. I’m a senior, and I do take several medication‘s. I learned that they deliver them. Ali, the pharmacist and Sarah of the tech are two of the dearest people. I basically would call them my friends that I don’t go out and party with but if I partied I would actually take them with me lol if you need a good pharmacy people understand listen and help you take them and give them a try. As far as the doctors bedside manner, the owner who I met today, and Dr. Ali, we’re amazing. And thank probably to Dr. Ali’s frustration. I always make him hug me. I didn’t do that to the new guy today because he doesn’t know me lol the female let you know back off I’m untouchable nothing I would want to, but back off I’m gonna touchable let’s get this over with. I heard they were going to get a primary physician in there boy I hope she’s not that person. It would just bring the facility down honestly. I’m not trying to be mean I’m just telling the straight up truth. I never pre-book appointments I just walk in and sign in. There’s never a wait and if there is, it’s very short. Let’s be honest they are urgent care. They can’t do all the things that an emergency room can do. That’s why it’s called urgent care. It’s not because they’re not skilled or don’t want to do further things. It’s because they’re not set up at As a facility for that. These are great doctors helping people who need something now and if you don’t like these people I’m talking about there’s totally something wrong with you. No comment about the female doctor. The truth is, I’ve spent About 28 years working in the legal career field when doing that everybody tends to get the attitude over the years and get them before they get me. Frankly it’s inevitable that’s what you do and live with every day so I have no problem complaining as you can see about the female doctor. But I try really hard and people are exemplar order really out of their way to make a point to share that with others in whatever way that would benefit them best. And that’s what this is all about I can totally complain, and make things really difficult for some. But I want to really really double Double down on that and say the complete opposite that these are wonderful folks give them a chance