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I can only speak for Dr. Bonnie cause she’s the only one I’ve seen each time there, however she is very personable, kind considerate & gets right to it. I’ve never had to wait long times like at other urgent cares. The whole staff is nice & works together well.

Couldn't have been better every time I have been there.

My husband had to go into Sparrow urgent care today for a nasty cut on his thumb. He received seven stitches and was very pleased by the professional staff and welcoming environment. Excellent experience, I would recommend.

The ladies/staff were very friendly! Wait time was a little slow but I was okay with it afterwards since the ladies were patient and easy handling with my son, which was very important to myself. Definitely would go back to this one if need to!

I'm 22 years old and have been to a lot of urgent cares in my life but I can honestly say this is the best experience I have ever had at one. I waited for less than 5 minutes both times I have been here - the staff is incredible and made me feel so comfortable. For as long as I live in Grand Rapids, I will be going to this Urgent Care. Selma and Scott (I think the doctors name was) were both fantastic. Thank you!