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very caring, all staff members

Amazing wonderful staff and visit

The People were friendly, Professional and made me feel confortable.They made me feel better when I needed them.I was seeing a doc after 10 min from walking in their door paper work n all.I was on my way out the door within 30 min.Thats the way a Clinic should be. THANK YOU Hometown Urgent care.

I went there to have my knee looked at. The Dr was very up front saying she couldn't help me. No charge but sent me to a different location for my problem. OrthoMichiganNow Got me in & treated me & i have immediate relief. I can't say enough about my treatment. My Primary said 5 days for an appointment. I'm getting a new Primary!

I took my daughter there last night and the front desk, nurse and doctor was so amazing. They listened to my concerns and doctor Told me take my daughter directly to the hospital. He hugged her and told her it will be ok . He told me what he thought was wrong with her was fluid on her brain and he was right. I took her to the hospital and they did lumbar tap and he was right. She has been feeling like this for two weeks straight and I took her to other places and McLaren hospital and they sent her right out with just take Motrin but this staff actually helped and figured out the root of the problem. Thank you staff you are amazing.

Took an xray of arm after fall Found it broken at the elbow. Placed in cast and referred to ortho. Clean, fast, polite service. Very pleased.

I called for a same day appointment for a rapid covid test. They were able to accommodate me and get me in right away, and no other urgent care could. The provider was kind, knowledgeable, and professional. The medical assistant who did my covid test talked me through the process and did a great job...I barely felt any discomfort. I would highly recommend.

Of course with any Urgent Care, you should expect to wait your turn. I may have waited 30 minutes, was called back and given immediate attention. The Dr. (can't remember her name) was very attentive. Didn't seem like she was in a hurry to move on. She listened and answered all my questions. W.C.

The staff and doctors are amazing. Dr. Fred Keys took the time to discuss all my symptoms and point me in the right direction. After being sick so long...I greatly appreciate a doctor that thinks outside of the box and truly cares about his patients. Thank you for directing me towards finding the true root cause. I will be transferring my primary care to him. I highly recommend Dr. Fred Keys and the staff here at Ascent Urgent Care.

I've been going to this Urgent care for 2 to 3 years and have had no issues, except my prescription got sent to the wrong pharmacy.