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Very clean, friendly staff and ease of check-in process.

Been having a fever and nausea. Didn't have to wait long. Everyone so caring. Given something for nausea and felt better in 10 minutes. I always have great experience there.

This was my first time coming here and let me tell you that the staff there was truly amazing very nice. The place is very clean overall I LOVE IT will come back again.

Woke up this morning with my ears really  bothering me decided to go to the urgent care walked in. The staff were very friendly. The office was very clean and the doctor was super nice. Was able to give me my prescriptions right away and back home I went for a rest. I recommend this location. The staff is friendly and the doctors are very knowledgeable. Every time I have gone I have had a better experience.

The nurse and doctor were very kind, helpful and thorough.  Different than usual Dr that’s there, she actually listened and didn’t talk over you when you were describing pain and issues.  They were both very helpful.

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

Short wait time which was great, quick and easy visit ! Considering that it’s the holiday season I thought it was going to be tough but it was good my son was able to be seen and treated quickly.

Stephanie was kind, caring, and professional. I trusted her advice and her assessment of the situation and what is going on. The person that took the culture was also very kind and professional, and had a very steady hand. I would absolutely.return here for other media l issues that come up.

The staff was very friendly and responsive, and the practitioner was clear on my treatment plan.

It’s always a pleasure when I bring my son in for a visit. I never have to wait a long time, the staff is very courteous and friendly and the facility is always clean. My son’s doctor succumbed to a sickness back in the Spring and I brought him him here for a physical. I have made up my mind. CityLife will be his primary. Thank you to the staff for making the choice so easy.

Scheduling was so easy, check in was a pleasure, the most wonderful staff, and the PA spent time with me, coming up with ways to treat my cough…I would recommend this office to everyone!!

Ms. Tamika was very professional and caring.  My daughter and I were very pleased with our care.

Thank you to staff of PromptMD Fort Lee for the patience, compassion, and consideration. They were scheduled to close early yesterday (Black Friday) but made the decision to stay on and see 3 more patients (including myself)!

I would definitely recommend.  The entire staff was very helpful and supportive.

Great experience. The staff is professional and very friendly. The young nurse made me feel very comfortable the whole time.  Totally I will recommend it.

Came home from work and noticed that my child had a high fever. Her pediatrician office was closed so I googled and saw that this urgent care was opened. It was super easy scheduling an appointment on my phone and sending my insurance information with just a picture. There was probably a 25 min wait time to be put in a room but it’s an urgent care so considering that it’s not bad at all since the waiting area was full. Everyone was super friendly from the front desk guy to the MA and especially the Dr. She took her time examining my daughter and explaining the care and treatment process. Thank you for listening and caring, I would highly recommend.

I had an irritated eye for a week.  I decided that it was time to get it check out one morning and I came in as a walked in.  I was seen less than 15 minutes. I was checked out and prescribed medicated eye drops which was sent electronically to my local pharmacy.   The service was fast.