Book an STD Test in Hawthorne, NJ

Made an appointment and waited over 30 mins. Still waiting on test results.

I got 7 emails and texts confirming my appt The unnecessary application is endless. I have been here at least one dozen times and still must present my health ins cards. And i have medicare and emblem. An enormous bill appeared next after the appt!!!!!!!! WHY????? The phone call is long and takes many turns to get through to a person.  Left a message and called three hours later, as no one called me back Lovely PA but computer issues are ancient

Very competent staff . Answered all my questions without hesitation. Will definitely return on my next trip from Canada

Well, to be honest I was a bit disappointed. I went online to search for a "podiatrist" for a same day, or next day appointment. Using my zip code, I searched for locations in which to see a podiatrist the same day...... Your location, which is just within three or four blocks from my home, came up. Bottom line is, I anticipated, and expected to see a board certified podiatrist... A doctor who "specializes in foot care!"

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

The staff was very friendly and responsive, and the practitioner was clear on my treatment plan.

Doctor was amazing as well as nurses I always come here so thank u for ur services

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

I was visiting my son and his family and became sick after babysitting my sick grandchild. I knew my body was telling me to see a doctor so I visited the American Family Care. The best move I made. Everyone in the office, from the receptionist to the Vanessa, John, and the Dr. Alexa were so warm and caring. I was in and out in half hour, and that was with a short staff I highly recommend this provider.

Love the availability of this urgent care, your staff is always friendly and to the point, asks thorough questions, answers any questions I might have. My favorite urgent care in the area :-)

There is a lack of good communication between the front desk and the doctor in charge of calling back patients. Even though this doctor told me she has a policy of returning calls at the end of the day, she wasn’t able to tell that to the front desk so they tell the patient. Unfortunately I wasted an appointment visit that she was not willing to not charge, but better yet, loosing a new customer. Is sad to see how greedy director she is.  The staff in general is ok. Nurses are nice and even apologetic about this situation. But as they say, this matter was above their capabilities. If k ever go back I’ll make sure I’ll never have to see this lady dr director.