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All were helpful and courteous. Wait time was minimal. PA was excellent as was the doctor.

It’s always a pleasure when I bring my son in for a visit. I never have to wait a long time, the staff is very courteous and friendly and the facility is always clean. My son’s doctor succumbed to a sickness back in the Spring and I brought him him here for a physical. I have made up my mind. CityLife will be his primary. Thank you to the staff for making the choice so easy.

The staff was very friendly and responsive, and the practitioner was clear on my treatment plan.

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

Everything was great except for a prolonged waiting time. Understand it was due to high volume of sick visits due to cough season.

Excellent. Clean very efficient office. Great doctor great staff very professional

I spent the Thanksgiving holiday coughing my way through dinner and promised my daughter I would get care right afterwards. AFC Urgent Care is easier and quicker than seeing my PCP.  I was early and expected to wait, but they took me right in. The medical assistant took my vitals and the physician came in soon afterwards. She was very friendly and thorough, and answered my questions about possible drug interactions. I was out and in my car about ten minutes after my scheduled  appointment time.

Needed to have an arm injury checked out and the staff was very friendly courteous and professional.  They helped me feel comfortable during my visit.

I was seen promptly, everyone was friendly and thorough…I would highly recommend this office

Me encanto gracias a las dos doctoras que me atendieron. la mejor atención la recibí aquí con ustedes, muy amables...

I would definitely recommend.  The entire staff was very helpful and supportive.

Came home from work and noticed that my child had a high fever. Her pediatrician office was closed so I googled and saw that this urgent care was opened. It was super easy scheduling an appointment on my phone and sending my insurance information with just a picture. There was probably a 25 min wait time to be put in a room but it’s an urgent care so considering that it’s not bad at all since the waiting area was full. Everyone was super friendly from the front desk guy to the MA and especially the Dr. She took her time examining my daughter and explaining the care and treatment process. Thank you for listening and caring, I would highly recommend.

I am a resident of Fort Lee.  Unfortunately when one of my family members, 10-50 age range feels ill.  When our primary pediatrician or Internal Medicine office can’t accommodate walk-in visit.  We all go to Prompt MD in Fort Lee.  There’s parking, wait time is acceptable especially when your a walk in.  At the ER you would wait at least an hour before anything happens.  At Prompt MD things more much faster.  Staff very nice, easy to check in, MD’s - PA’s all very knowledgeable and have always helped my or my family members outcomes improve for the better.  Go see for your self.

I had an irritated eye for a week.  I decided that it was time to get it check out one morning and I came in as a walked in.  I was seen less than 15 minutes. I was checked out and prescribed medicated eye drops which was sent electronically to my local pharmacy.   The service was fast.

The nurse Danny was super friendly and kind!!!! The doctor was amazing as well!

Although knowledgeable, I do not feel I received the same level of care as in previous visit with other Dr.

Sick as a dog for 2 days.  I originally went to PromptMD because it was the only urgent care in my plan, even though it was “all the way” across town (in quotes because it’s walkable in 1/2 hour).  Now I go because it is the best around.   Was taken seriously, reviewed seriously, and most of my fears were allayed by a negative COVID and Flu test.  So sick, yes, but rest and sleep are the remedeys needed. Thank you

There is a lack of good communication between the front desk and the doctor in charge of calling back patients. Even though this doctor told me she has a policy of returning calls at the end of the day, she wasn’t able to tell that to the front desk so they tell the patient. Unfortunately I wasted an appointment visit that she was not willing to not charge, but better yet, loosing a new customer. Is sad to see how greedy director she is.  The staff in general is ok. Nurses are nice and even apologetic about this situation. But as they say, this matter was above their capabilities. If k ever go back I’ll make sure I’ll never have to see this lady dr director.

Great as always. Speedy and efficient. Feels like a regular doctor. Highly recommend.