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I got 7 emails and texts confirming my appt The unnecessary application is endless. I have been here at least one dozen times and still must present my health ins cards. And i have medicare and emblem. An enormous bill appeared next after the appt!!!!!!!! WHY????? The phone call is long and takes many turns to get through to a person.  Left a message and called three hours later, as no one called me back Lovely PA but computer issues are ancient

Do not honor scheduling time Took walk in before me even though I was there at my appointment time

Thank you to staff of PromptMD Fort Lee for the patience, compassion, and consideration. They were scheduled to close early yesterday (Black Friday) but made the decision to stay on and see 3 more patients (including myself)!

So professional and clean. Knowledgeable and professional staff. Thank you !

Although knowledgeable, I do not feel I received the same level of care as in previous visit with other Dr.

Dr was awesome. Staff very nice as well. Super busy

Came home from work and noticed that my child had a high fever. Her pediatrician office was closed so I googled and saw that this urgent care was opened. It was super easy scheduling an appointment on my phone and sending my insurance information with just a picture. There was probably a 25 min wait time to be put in a room but it’s an urgent care so considering that it’s not bad at all since the waiting area was full. Everyone was super friendly from the front desk guy to the MA and especially the Dr. She took her time examining my daughter and explaining the care and treatment process. Thank you for listening and caring, I would highly recommend.

It’s always a pleasure to schedule appointments on the Solv app or as a walk-in. The check in is lengthy but that’s to be expected. After that check in is a breeze and waiting time is not long at all. The staff is always friendly and care from the providers is thorough and efficient. I would recommend AFC for family oriented care.

I had a problem with my left eye; that is, tearing and eye stuck together after night sleep. Was told I had infection “pink eye ; it was contagious. Prescribed drops for eye.

I felt I was finally heard during this appt I was to two other outside offices and here she heard my struggle with my asthma and treated it the right way

Had a 11am appt. Arrived about 10 mins late but texted to inform. Would have been amazing if they texted back to let me know there was a 2 hour wait once I got inside. I received 3 text the morning of about checking in.. they could have just delayed my appt. They were behind due to a few unforeseen issues. Just tell patience so we can go about our day and plan accordingly. Other than that, everything was fine.

Had a hard time making an appointment… most likely a result of high volume illness and New Years Eve/Day. Check in  easy Staff friendly, helpful

Love the availability of this urgent care, your staff is always friendly and to the point, asks thorough questions, answers any questions I might have. My favorite urgent care in the area :-)

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

Woke up this morning with my ears really  bothering me decided to go to the urgent care walked in. The staff were very friendly. The office was very clean and the doctor was super nice. Was able to give me my prescriptions right away and back home I went for a rest. I recommend this location. The staff is friendly and the doctors are very knowledgeable. Every time I have gone I have had a better experience.

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.