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It’s always a pleasure to schedule appointments on the Solv app or as a walk-in. The check in is lengthy but that’s to be expected. After that check in is a breeze and waiting time is not long at all. The staff is always friendly and care from the providers is thorough and efficient. I would recommend AFC for family oriented care.

I am extremely happy with west Islip urgent care the Dr and staff are amazing and friendly ❣️❣️❣️❣️❣️

I didn’t have to wait long, after I filled out the forms I was called in right away,every one was so patient with me, the Dr. sent my prescription to the pharmacy and they helped me a lot. Now I can bend my knee, which I couldn’t do before. Thanks

I got 7 emails and texts confirming my appt The unnecessary application is endless. I have been here at least one dozen times and still must present my health ins cards. And i have medicare and emblem. An enormous bill appeared next after the appt!!!!!!!! WHY????? The phone call is long and takes many turns to get through to a person.  Left a message and called three hours later, as no one called me back Lovely PA but computer issues are ancient

Came home from work and noticed that my child had a high fever. Her pediatrician office was closed so I googled and saw that this urgent care was opened. It was super easy scheduling an appointment on my phone and sending my insurance information with just a picture. There was probably a 25 min wait time to be put in a room but it’s an urgent care so considering that it’s not bad at all since the waiting area was full. Everyone was super friendly from the front desk guy to the MA and especially the Dr. She took her time examining my daughter and explaining the care and treatment process. Thank you for listening and caring, I would highly recommend.

Woke up this morning with my ears really  bothering me decided to go to the urgent care walked in. The staff were very friendly. The office was very clean and the doctor was super nice. Was able to give me my prescriptions right away and back home I went for a rest. I recommend this location. The staff is friendly and the doctors are very knowledgeable. Every time I have gone I have had a better experience.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Although knowledgeable, I do not feel I received the same level of care as in previous visit with other Dr.

Got out of work early yesterday and remember that I had ran out of medicine. figured I just swing by no phone call no appointment. Was very Pleasant. In-N-Out in 30 minutes. Very easy!

Everyone was incredibly efficient and friendly. I will be returning if I have another medical concern.

I had a problem with my left eye; that is, tearing and eye stuck together after night sleep. Was told I had infection “pink eye ; it was contagious. Prescribed drops for eye.

All were helpful and courteous. Wait time was minimal. PA was excellent as was the doctor.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Robles Estefany doctor was very, very polite and listened to me carefully and immediately knew what was wrong with me and gave me very good advice... I had a great experience with that doctor, next time I will seek her out again.

Had a 11am appt. Arrived about 10 mins late but texted to inform. Would have been amazing if they texted back to let me know there was a 2 hour wait once I got inside. I received 3 text the morning of about checking in.. they could have just delayed my appt. They were behind due to a few unforeseen issues. Just tell patience so we can go about our day and plan accordingly. Other than that, everything was fine.

Excellent. Clean very efficient office. Great doctor great staff very professional

Excellent staff & service, would highly recommend this location.