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Im always pleased with the efficiency and thorough attention and care I received. No wait time and staff is very patient in answering questions and explaining the POC.

Very competent staff . Answered all my questions without hesitation. Will definitely return on my next trip from Canada

I didn’t have to wait long, after I filled out the forms I was called in right away,every one was so patient with me, the Dr. sent my prescription to the pharmacy and they helped me a lot. Now I can bend my knee, which I couldn’t do before. Thanks

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

Staff is very helpful and caring Dbt

Overall, the experience was fine, especially considering I was a late walk-in. However, the waiting area definitely needs an update. The carpet should be replaced with linoleum or tile flooring for better cleanliness and to help reduce germs.

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

I am extremely happy with west Islip urgent care the Dr and staff are amazing and friendly ❣️❣️❣️❣️❣️

It’s always a pleasure to schedule appointments on the Solv app or as a walk-in. The check in is lengthy but that’s to be expected. After that check in is a breeze and waiting time is not long at all. The staff is always friendly and care from the providers is thorough and efficient. I would recommend AFC for family oriented care.

I got 7 emails and texts confirming my appt The unnecessary application is endless. I have been here at least one dozen times and still must present my health ins cards. And i have medicare and emblem. An enormous bill appeared next after the appt!!!!!!!! WHY????? The phone call is long and takes many turns to get through to a person.  Left a message and called three hours later, as no one called me back Lovely PA but computer issues are ancient

I loved the PA Timothy white very nice and caring genuinely listened to me as I described my symptoms also loved the medical assistant I believe his name was Matthew also all the front desk workers were very patient and such a welcoming tone everyone was so nice got my prescriptions fast and felt amazing the day after thank you all for everything

Returned today today to have stitches removed and recheck my ears and my cough. Finger healed beautifully and what the doctor pulled out of my ears was mind boggling. Wax was the size of a pinto bean but not as pretty. I can hear and no ear pain or fluttering! Thank you so much! I highly recommend them! A plus care!!

Came home from work and noticed that my child had a high fever. Her pediatrician office was closed so I googled and saw that this urgent care was opened. It was super easy scheduling an appointment on my phone and sending my insurance information with just a picture. There was probably a 25 min wait time to be put in a room but it’s an urgent care so considering that it’s not bad at all since the waiting area was full. Everyone was super friendly from the front desk guy to the MA and especially the Dr. She took her time examining my daughter and explaining the care and treatment process. Thank you for listening and caring, I would highly recommend.

Woke up this morning with my ears really  bothering me decided to go to the urgent care walked in. The staff were very friendly. The office was very clean and the doctor was super nice. Was able to give me my prescriptions right away and back home I went for a rest. I recommend this location. The staff is friendly and the doctors are very knowledgeable. Every time I have gone I have had a better experience.

Although knowledgeable, I do not feel I received the same level of care as in previous visit with other Dr.

I had a problem with my left eye; that is, tearing and eye stuck together after night sleep. Was told I had infection “pink eye ; it was contagious. Prescribed drops for eye.