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Nice receptionist and a very nice doctor!

I started with a sore throat last Tuesday, next day a scratchy throat, days after that coughing, congestion.  I was afraid it would  go into my chest.  Scheduled appointment online, no wait time at the office.  The receptionist, to the nurse that call me in, to the doctor coming in to see me, all were professional, pleasant, and listened to me.  I always go to this urgent care location.

The staff and Dr. Stevens are the best they are very professional

Was able to walk in and get the care that I needed. Check in was quick. Waiting time was about an hour and half which is not bad for a walk in. Staff and physician were friendly. Thanks for the care that I really needed!

Dr Phil Kubel was absolutely 💯 Great medical bedside manner

Everything was wonderful.  The staff at the front desk great, check-in quick.  I was lucky and only had a 5 minute wait.  The tech and PA spent a good amount of time with me.  The PA sent a prescription over to cvs immediately.  I would definitely recommend this urgent care.

I came in with severe lower back pain, making it incredibly difficult to stand or walk. I expressed concern over this being a possible kidney infection based on my previous experiences, and the doctor denied running a blood test to check for went white blood cell count upon my request, simply because I did not have a fever and the urine came back clear at the time. I was only offered antibiotics, no prescribed pain meds. The next morning, I went to the ER because the pain was intolerable, and my white blood cell count was at 15, when the upper end of the normal range is 10, indicating infection, despite my urine still being clear, and I was admitted to the hospital. I feel that it was a disregard for my knowledge of my own body’s health history and laziness that resulted in no blood test being done. Had a blood test been done that day, I would have gone to the ER that same day before the pain got so bad that I was on the floor at home sobbing.