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I am extremely happy with west Islip urgent care the Dr and staff are amazing and friendly ❣️❣️❣️❣️❣️

There is a lack of good communication between the front desk and the doctor in charge of calling back patients. Even though this doctor told me she has a policy of returning calls at the end of the day, she wasn’t able to tell that to the front desk so they tell the patient. Unfortunately I wasted an appointment visit that she was not willing to not charge, but better yet, loosing a new customer. Is sad to see how greedy director she is.  The staff in general is ok. Nurses are nice and even apologetic about this situation. But as they say, this matter was above their capabilities. If k ever go back I’ll make sure I’ll never have to see this lady dr director.

Love the availability of this urgent care, your staff is always friendly and to the point, asks thorough questions, answers any questions I might have. My favorite urgent care in the area :-)

The entire staff was friendly, especially the receptionist. She made my experience move smoothly by explaining the process/next steps before I was taken to the exam room. She is an excellent team player!

Woke up yesterday feeling lousy. I went to AFC Paramus and was seen by Anna the PA…very professional, friendly and knowledgeable. The staff was equally pleasant. Great job….

All were helpful and courteous. Wait time was minimal. PA was excellent as was the doctor.

The personal was Very nice and fast, I love it, lo recomiendo 100 por ciento

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

Great as always. Speedy and efficient. Feels like a regular doctor. Highly recommend.

Do not honor scheduling time Took walk in before me even though I was there at my appointment time

Excellent. Clean very efficient office. Great doctor great staff very professional

Staff is very helpful and caring Dbt

Dr was awesome. Staff very nice as well. Super busy

Half way through my appointment, the fire alarm went off. We all had to be evacuated. I had been putting my appointment off for the issue for a year. I finally scheduled it, and boom... you gotta go (lol). It wasn't their fault though. Other than that, I was very pleased with everything.

The staff was very friendly and responsive, and the practitioner was clear on my treatment plan.

The check in computer machines were too complicated for Senior Citizens and individuals who are not computer savvy.  We had to use several check in machines to check in. The receptionist had to use two machines before she could check us in. Staff was very nice.

A+++++ I recieved excellent service from everyone in the clinic