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I had to wait a couple hours but its flu season so thats understandable. Staff was very caring and professional.

After suffering over the holidays with a sinus and eye infection, I finally gave in and went to see the doctor. The standard of care provided by the staff here was excellent. Courteous and professional. I would use them again. Plus they accepted Medicare. My only wish is that I had gone sooner and avoided a 10 day sinus headache.

Dr. McClellan was professional and knowledgeable. She was very patient and took her time listening to my concerns. She did devalue my worries but listened to me. I got an ultrasound and luckily everything was fine.The staff was friendly and the site was clean . I would recommend it to everyone and go again if I couldn’t get into my primary care Doctor .

I have never been to a urgent care that I felt so comfortable and not rushed, starting from the front desk the guy was so nice(sorry didnt catch your name) then Jonathan kept me laughing even tho I felt like crap,then comes Dr.Ray who was also great and very nice gave me what I needed to help me feel better. I will for sure be going to this urgent care from now on. Thank you so much for the great service

I scheduled an appointment with the TriHealth Priority Care in Mason on 1/20/2020. Everyone was courteous and thoughtful, from the registration desk, to the nurse, to the doctor, Dr. Waller. They answered all my questions and I was prescribed some meds for my asthma issue. I truly appreciate that I could get in to see a doctor on short notice, as I couldn't get in to see my pcp for a week. I recommend this location, the staff and Dr. Waller. Thank you!

Very short wait. Even though many cars in parking lot.

very good overall on all counts. We will surely be back