Book an STD Test in Lake Ridge, VA

Fast service considering it was a Friday evening. Was in and out in an hour  Front desk, and patient care was decent. No complaints.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

The only thing I did not care for was the receptionist. She was a little snobbish and unwelcoming. However, everything else was very nice.

Service and staffs are excellent. They are very helpful, efficient and friendly. Thank you for looking after me when I am so sick and hardly talk. Your kindness is highly appreciated. Sani

The nurse was friendly but not at all gentle in swabbing my nose for the pcr test. I let her know how much she was hurting me and I know it could have been done to the same effect a lot more gently. She also told me it would take 2-3 days to get pcr results. I was led to believe otherwise from your web site and the doctor who was very friendly came in after and said we should have it probably 24 hours.

I received excellent information about my condition from the doctor.

Quick. Everyone was nice and knowledgeable.

Able to schedule and be seen quick. Was seen with my son and was discharged and then called back to have to drive back because doctor only listened to my son and checked him out. Then told meds would be called in for me and my son and went to pick them up and only meds were called in for me. Now after over 24 hours still haven’t gotten a call back about my son not having his meds called in.

The receptionist was really nice, but besides that the nurse was really rude in the beginning. She was giving me attitude and the ghetto type. I tried to remain calm because I’m normally the type to give attitude back especially pop back, acting like we in Langley park. 🤨 We got what we needed to get through so they can get me in. The doctor was okay, but was giving me a difficult time. I understand that the doctor was just trying to figure out what was wrong with me and why I came in. I explained to her why and she was just giving me a fuss. I told her that I was worry for my health and needed my blood drawn. I explained why. And she was saying it was not a good enough reason? Besides that, at the end the same nurse came into my room and decided to be nice to me When I told her I was scared of needles cause I was about to get my blood drawn. I don’t really like the attitude from her in the beginning. But besides that I got in and got out fast mainly cause the place was empty and it was about to close.

Scheduling needs improvement. A full fledged desktop or pen and paper option is needed. When cold and flu symptoms are there and you are coughing, some of us patients are not comfortable using phones or those tablets that are there, wherein on cannot even sit when entering information. That is the most inconvenient part. Please do something.

Been having it h watery and swollen eyelids for a few days and made an evening appointment. When I checked I was told the wait time would e approximately an hour but was more than two hour wait with an appointment . The received adequate care but never experienced an extremely long wait time since I’ve been a patient.

Great dependable  service Excellent patient care and accommodation