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Very professional, very clean, and I don't feel rushed. I feel like they listen to me and take their time with the diagnosis! Very kind from the front desk to the Doctor and Nurse Practitioner! If the waiting room is full and I ask how long a wait, they tell me it will be how ever long. Then I know what time frame I am dealing with and I don't mind. One Sat. morning was full and I ran an errand and came back, they called my name!! I prefer going here than to my primary care physician, which I never get to see anyway!

We have always had very good luck with this Urgent Care. They are thorough and listen to symptoms, and in one case, took an x-ray of my child's leg to find out why it was hurting. We are lucky that x-ray was done, because it allowed us to get the care that our child needed. Thank you!

My review is for telemedicine though I felt they were helpful when I visited the urgent care a few times. I had been prescribed many antibiotics before with Reliant and other telemedicine Teladoc. Azithromycin, Cipro could not cure my infection. Despite people would not believe it if I had throat infection or not, Teladoc gave me Keflex and it helped me but it did not cure me completely. Finally, Reliant prescribed me Bactrim for an insect bite on my spine which was not that bad but I insisted. Lucky for me. Despite Bactrim and Cipro are not good for my kidneys, Bactrim has cured my throat after 7 days. I am not planning to take Bactrim again in the future, hope I will not get infected again. I still gargle with saltwater too.

The wait was about 5-10 minutes. The physician Heather was so thorough and kind. She even called the next day to see how I was feeling. I would definitely recommend. The receptionist was also very friendly. I wish I knew her name.

I went to urgent care in Leominster at 6:45 this evening. I can not believe how great the care I received there was. Ligia was pleasant, patient and determined to help me with my ear problem. She could have easily given me drops and told me to come back after a few days, especially being almost closing time on a Friday evening. She did just the opposite! She worked on me until I could literally hear again. When I complimented her she said “I’m just doing my job”with a smile on her face. She was more than just “doing her job” she was being a true professional. Couldn’t be more pleased with my experience at the Urgent Care near Marshall’s. Thank you!