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I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

Dr was in a rush not listen properly. Not really helpful. Not really happy

I am extremely happy with west Islip urgent care the Dr and staff are amazing and friendly ❣️❣️❣️❣️❣️

Easy to get an appointment. Short waiting time to see doctor. She was confident and quick to identify my issue, how to care for it and what follow up was required. Will definitely return when necessary.

PA was attentive and explained what he was going to do and what to expect. He had a good bedside manner

Woke with coughing and wheezing and hard to breathe. Got an appointment right away and medication to help me. Staff was very pleasant.

Do not honor scheduling time Took walk in before me even though I was there at my appointment time

I needed a paper that said I had covid for work and I got it in less than 10 minutes. The doctors were great.

Dr was awesome. Staff very nice as well. Super busy

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

I felt I was finally heard during this appt I was to two other outside offices and here she heard my struggle with my asthma and treated it the right way

Very pleased with the overall experience here. Receptionist was very pleasant as well as the support staff we encountered. Saw Dr. Mary Wolter who was very personable and easy to talk to. She performed a thorough exam and answered any questions or concerns we had. Never felt rushed. Office and patient rooms were immaculate.

Staff was Professional. Answered my questions. Everyone was very pleasant and helpful. Great Experience

Everyone there is always amazing.

Easy walking appointment was easy as a doctor was friendly and did my Covid test quickly. They sent the results to me as soon as possible would definitely recommend this place.

Taken right on time. Staff was courteous and helpful

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!