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I walked in without an appointment with cold and sinus symptoms. I was seen, treated and on my way all within 20 minutes, which is fabulous when you are not feeling well. I highly recommend Carbon Health.

My visit required a follow up later in the afternoon, which was botched up at each step. Different prescriptions were supposed to be sent to the pharmacy that never came over and by the time they did come over the pharmacy closed hours later. Then the prescription that was resent was the same one as earlier in the day and the insurance company refused to cover it obviously. Communication and follow through was horrible.

This was my first visit, and I am thoroughly impressed with the level of care and professionalism exhibited by the entire staff. From the moment I walked in, I was greeted with warmth and efficiency. The reception team is friendly and attentive, ensuring a smooth check-in process. I highly recommend Dr Gabriel to anyone seeking top-notch medical care. She truly prioritize patient well-being and deliver excellent service at every step.

Samantha was great answered all my questions and took my blood with no problems. I’m scared of needles so she definitely took that into consideration!

Having been in the health care field for 25 years I can say it's a great place. The safe is both friendly and engaging. I would recommend it for anyone!

I will say, time and time again, this is my go to place for any kind of testing. I never have to wait, I usually schedule a day or two before and am often seen early due to no one being there. Staff and providers are super friendly, helpful, and extremely quick with what they need to do which allows for less time waiting in the exam rooms. Testing is also extremely fast, I have gotten tests before and then have heard back a day later. Will recommend to anyone looking for quick access to medical care.

We were treated wonderfully and had all our concerns heard. The staff was friendly and amazing. They saved our vacation and eased our minds ❤️

Friendly and efficient staff. Very convenient location for me.

Had a hard time making an appointment… most likely a result of high volume illness and New Years Eve/Day. Check in  easy Staff friendly, helpful

This was my first time coming here and let me tell you that the staff there was truly amazing very nice. The place is very clean overall I LOVE IT will come back again.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

I scheduled my appointment for 8am and was seen right away. This is the second time I've been to this location and both times service was exceptional.

Returning from a drive from Florida, with a raging sore throat. Easy scheduling an appointment for the next morning. I was seen within a few minutes, test for flu, strep and Covid, came up positive for Covid. We quickly arranged for medication prescription and off I went. Dr. Santana was perfectly professional and attentive. I would go back in a heartbeat!

I was very put off by the fact you have to leave a credit card on file! I am very uncomfortable with doing that in this day and age! Receptionist honestly had no warmth… behind the desk personality and seemed robotic! NO other urgent care DEMANDS this… Back office was Amazing… X-ray tech awesome.. Alison PA(?) or dr. Was fantastic! Care great! On a side note I had trouble with the billing dept. when this was under another name! Not sure if the same person heads this up now but she was nasty! I will probably go to City Med as they have a much better system up front!

So professional and clean. Knowledgeable and professional staff. Thank you !

Everyone here is kind and helpful. I am grateful for the care. I felt very sick today and they helped me. THANK YOU!

Probably one of most cleanest urgent cares I’ve been in. Very easy to make an appointment, no wait time but expected to wait if I had to. The front office was very friendly and the staff in the back were just as nice. Dr. Patel was very attentive and listened to all my concerns. I highly recommend to go if you need to