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I am extremely happy with west Islip urgent care the Dr and staff are amazing and friendly ❣️❣️❣️❣️❣️

Staff is great, not long waiting period at all. But, the physician assistant is a terrible listener and has no idea of what she's doing. Maybe she was overwhelmed. We all have bad days but, she's suspect.

The lady they have working there right now at the front desk is a very professional and good person.. that’s rare for urgent care. Make sure you keep her happy.

The staff was very courteous, friendly, and very attentive!

Each and every staff person was very friendly and professional. It was a positive experience

It was incredibly easy. I was out of state and my husband was back home and not feeling well.  I was able to schedule the appointment for him online and complete his registration paperwork so that everything was ready for him.  It was great service.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

Easy appointments On time Admin Staff very good Dr Mike very good

This is by far one of the best hospital experience I’ve had in this country ,  Great job guys

I understand the wait time being long but the receptionist could not even give me an estimated wait time and that makes a big difference when you have a cranky baby. She also didn't know how to print me a detailed itemized receipt and asked me to call back tomorrow. The PA though was super super nice and helpful.

I’ve had a chronic cough for awhile . The staff and Dr.  Chris are thorough, professional , helpful and charming . I have a prescription, some answers and hope for relief with the Urgent Care team. I know I have a place that I trust to go to for medical help. Thank you.

Overall experience went very well.  PA very friendly gentle and seemed experienced. Check in on line was convenient and saved time. Front desk attendant was very friendly and helpful.  Appreciate there are still remaining people working in the medical field who very much care and feel blessed to have their jobs.  Thank you will be recommending this facility and will return in need!

Made appt for my elderly father at 3pm, wait was minimal, seen by 3:30. Excellent staff and extremely impressed with MD, Dr Roberts, she was friendly, caring and very thorough. Beautiful, new facility

I have been to this location many times over the past few years and my experiences have always been positive.  There is rarely a wait, it is always clean and the entire staff is great. I visited today and both Jackie and Alexa were extremely helpful.   Highly recommend this place.

I felt I was finally heard during this appt I was to two other outside offices and here she heard my struggle with my asthma and treated it the right way