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8 instant-book locations

4.6(93 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Urgent care
Lab testing
Everyone was really friendly, from the front desk representative, to the nurse/medical assistant, to the nurse practitioner. It was a short wait to be seen and I was on my way with a solution to the immediate problem, and a referral to see a specialist for follow-up evaluation and treatment. Would return if the need for urgent care presented again.
4.53(264 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Fell in a parking lot and was able to get efficient x-rays to determine my injuries. Staff was very cordial and doctor fantastic!
3.9(21 reviews)
Urgent care
Lab testing
4.53(120 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Urgent care
Lab testing
Even though online check-in is available, it’s not an appointment. So, I still waited almost two hours upon arrival.
4.62(299 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Janae and the NP were very helpful.  They were able to provide my daughter with crackers and ginger ale when her blood sugar dropped.  NP was very professional and friendly.  Would definitely return.
4.76(204 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
Great crew. Beard side manner was great . Very careing
4.67(91 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
Friday, the day after Thanksgiving, all of our doctors' offices were closed, condition could not wait until Monday, went to Bon Secours Urgent Care on Nine Mile Rd, it was not busy, we walked in, greeted by friendly receptionist, we were immediately called back, two kind and knowledgeable nurses assisted us, the doctor was quick to respond, immediately diagnosed the problem, took extra time to explain things and answer questions, printed out our full report, and sent in a prescription. Everyone was so nice and professional. If I had to say something negative the only thing I could come up with would be the room freshner in the waiting area, I am super sensitive to scents, and that wasn't even unbearable. I can understand why it might be needed if the room was full. Overall this experience was excellent. I would definitely recommend Bon Secours Urgent Care.
5.0(2 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
Urgent care
Lab testing
2.74(19 reviews)
Urgent care
Lab testing
I drove up and the parking lot was completely full. My thoughts were that there would be a long wait. Walked in and only a few people in the waiting room. I was checked in within 5 mnutes of my arrival. I was seen within 10 minutes of arriving. The doctor came in within 5 minutes of my being put into a patient area. The doctor (whose name I do not remember and I have thrown away all paperwork) was extremely nice. He reminds me of the doctors that people remark, "He has such a good bedside manner." First impressions with patients really do matter. And he gave a very good first impression. He was professionally and friendly and an excellent communicator. He provided an ancedote on what I was experiencing. That really helped. I have been to this Patient First before and have taken a good friend there. Each time has been a good experience. The staff are nice and each doctor that I have seen is friendly and able to diagnosis the problem. I like this Patient First better than my Primary Care Physician and have even inquired as to using them as my PCP. I was in and out within 30 minutes and recommend them highly.
Urgent care
Lab testing
Urgent care
Lab testing
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