Find Urinalysis (UA) Test
in Flat Rock, NC.

I have been to this particular urgent care several times and I always have a wonderful experience from the person that you meet when you walk in the door to the support staff and doctor. This was the first time I ever had a negative experience and it was only due to the behavior of the person welcoming the patients in. She was Kurt and abrasive, and when I was already feeling poorly she made me feel worse with her attitude. I’m very glad this was not the first time I’ve ever entered your facility otherwise, I would not be returning

Katie was excellent! She was kind and understanding!

I artived at 8:40 and although first was told there were already appts so I scheduled for 11:30 Arrived and had to wait to grt an xray because someone else was having a full physical Not sure of the linear reasoning between the two After 90 minutes finally told them I had to go as it was 30 minutes after they had done my xray. I miss the efficiency when Carol Hoban was there. Ultimately I got my answer via a phone call from the LPN but that was really way too long to just find out if my toe was broken I was trying to give The sisters of Mercy the business but mist likely wont do it again anytime soon.

Kimberly is an excellent listener and practitioner. Both she and assistant   are a good team. A much needed service.

I had been struggling with on going congestion and cough and have felt really run down. The team at Mercy Urgent Care were very encouraging,saying, "we are going to get you feeling a lot better." It was an easy process to check in and be seen, and I am thankful I went there today.

My wife was sick today and we were able to have her seen at 4:30 pm. They were effective and very thorough with their care. I highly recommend this location.👍👍

Very efficient and helpful staff. Thank you for such excellent care!

My daughter had an incident which caused this unwanted visit. As I explained to the check-in client svc, I felt a bit judged. Even my older daughter mentioned feeling judgment. We waited for awhile and I asked for my ID and ins card back. I was told that she wasn't finished with them however she had them laying to the side. We waited longer and another couple walked in. After that couple was finished checking in, I walked up to the window and noticed the receptionist was holding his id and ins card. My cards were still laying to the side. I asked her about it and she said their walk in was an emergency however they sat in the waiting room with no one coming out for them as if it was an emergency. She finally entered my information after I switched seats and watched her. We were called back and I questioned the reason for being placed in a very small room . One person walked in after we did only to have suture removal and was called back before us. Ellen and Alisha were very pleasant however checkin staff not a pleasant experience. I felt she purposely delayed putting my information in .

The nurse practitioner who saw me had also seen me on a prior medical issue. And, just like that one, she got this one right. I was starting to feel better after just a few hours of taking the prescribed antibiotics and taking a long nap. Woke up this morning feeling a ton better.

I felt that I was relapsing from a respiratory illness. My wife took me in to get checked. I waited very little time to be seen. The doctor diagnosed the problem quickly and sent in the prescriptions I needed. Everyone was professional and also very friendly.

Concern for worsening covid symptoms made me decide to get checked. Online appointments were full but walk ins open. I was very pleased with my assessment and treatment. I would recommend Jennifer to anyone.

I woke up yesterday feeling ill was hoping it was a cold turns out it was not. Was able to get in within 15 minutes of scheduling. The team was amazing and super friendly and had me taken care of quickly.

Very pleasant experience for a miserable moment. The doctor was great and very professional.

Easy to make online appointment I was however disappointed with wait time in waiting room and in operatory after we were taken back I was there a total of 2 hours with a sick 5 year old. Staff was very friendly and helpful. Not sure I would visit there again unless wait time was significantly less. They may need more staff due to volume of patients on a Saturday morning.

I have been back and fourth with a fever and aches so I finally came and got checked out all around good experience

Both my husband and I were sick. We came together. Thankful for the nice lady at check-in. I don't like doing things online, and it wasn't taking my insurance information. Would have preferred being offered the paper option first. Not everybody deals well with computers and tech, and having frustrating experiences with that stuff when you're sick is about enough to make me leave and just go to the ER. Anyway, we didn't wait long, and the young lady took us both back at the same time, which was very kind. Dr. Natalya Hines was very thorough and checked us both for the basics (flu, COVID, and strep). The medicine prescribed is helping; it's just taking us a while to recover. I brought us back to this location, because these folks saved my husband's life a couple years ago, when he didn't realize how serious his infection was then, and we had to take him to the ER.

This was my first ER visit at 49 years old. I was anxious about going, but could not be more pleased with my experience.   I was in and out within 4 hours, but it’s really my nurse Knox that made the experience a little less scary, a little more light hearted, and a lot more comfortable.  Thanks Knox!

I hit the wrong time. I waited over 3 hours in the wait room. Another 30 plus minutes in the room. Due to the other afc not being open, when they were required to be open, the customers were rerouted to this afc. I was a walk-in. This meant I had to wait longer than usual. I only had sinus congestion and needed a work note. The staff was great. The doctor was great. The parenting of one of the children in the wait room was below standard. Wait time was awful but everything was of satisfactory. Thank you

One of the best by far the whole staff are exceptional

All of the staff are friendly and professional. The doctor is amazing. She explains things well and has my best interests in mind.