Find Urinalysis (UA) Test
in Henrietta, NC.

Very slow with long wait time office waiting room was dirty and unkept staff was nice and friendly

Katie was excellent! She was kind and understanding!

Easy to make online appointment I was however disappointed with wait time in waiting room and in operatory after we were taken back I was there a total of 2 hours with a sick 5 year old. Staff was very friendly and helpful. Not sure I would visit there again unless wait time was significantly less. They may need more staff due to volume of patients on a Saturday morning.

One of the best by far the whole staff are exceptional

Both my husband and I were sick. We came together. Thankful for the nice lady at check-in. I don't like doing things online, and it wasn't taking my insurance information. Would have preferred being offered the paper option first. Not everybody deals well with computers and tech, and having frustrating experiences with that stuff when you're sick is about enough to make me leave and just go to the ER. Anyway, we didn't wait long, and the young lady took us both back at the same time, which was very kind. Dr. Natalya Hines was very thorough and checked us both for the basics (flu, COVID, and strep). The medicine prescribed is helping; it's just taking us a while to recover. I brought us back to this location, because these folks saved my husband's life a couple years ago, when he didn't realize how serious his infection was then, and we had to take him to the ER.

My daughter had an incident which caused this unwanted visit. As I explained to the check-in client svc, I felt a bit judged. Even my older daughter mentioned feeling judgment. We waited for awhile and I asked for my ID and ins card back. I was told that she wasn't finished with them however she had them laying to the side. We waited longer and another couple walked in. After that couple was finished checking in, I walked up to the window and noticed the receptionist was holding his id and ins card. My cards were still laying to the side. I asked her about it and she said their walk in was an emergency however they sat in the waiting room with no one coming out for them as if it was an emergency. She finally entered my information after I switched seats and watched her. We were called back and I questioned the reason for being placed in a very small room . One person walked in after we did only to have suture removal and was called back before us. Ellen and Alisha were very pleasant however checkin staff not a pleasant experience. I felt she purposely delayed putting my information in .

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.