Urinary Tract Infection (UTI) Testing near me in Alamo, California

This was probably best urgent care I have ever been to.

Doctor and staff are nice and care about my daughter.

Great service great staff thank you for your help God bless you

It was great. Friendly, and knowledgeable provider.

I made my appointment online and was able to get an appointment for two hours later. Once there, I had to wait 45 minutes to be seen, but luckily my schedule allowed for the wait. Perhaps the Staff needed more time with other patients. I received the care I needed, and I recommend this Clinic.

I was able to schedule a 9:00 appointment during the early morning hours.  We had to wait for two other people to check in.  Given the increased volume of patients and people without appointments, we were taken back very quickly.   The doctor was very kind and thorough in her examination.  Her diagnosis was accurate.  I would recommend this provider with respect to the doctor we saw.  We had been to the urgent care the night before, right before they closed and that doctor was not thorough.  He didn’t look at my son’s nose or throat or check his breathing.

Came in 4 mins late but staff checked me in immediately. I am fortunate there was no line eventhough I had an appointment.  Staff were very professional and friendly.  The medical assistant and doctor were caring, also moving fast.  i was out in 30 minutes.  Thank you!

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

Except for an unusually long wait time (past wait times have been very few minutes) this clinic is a class act…..clean neat friendly efficient thorough professional knowledgeable organized understanding accessible….a health care haven….a concerned ill person finds prompt care and comfort here.

I am from out of state visiting in the area. I chose this facility from reading the reviews and roughly knew the area of the location. I made an online appointment. From the moment I walked into the facility, being seen and treated, I have nothing but praise and respect for the staff as well as the care I received. I’m this day and age and just visiting with having an unfortunate reason to be seen/treated I was completely satisfied. A little more pricey than I expected but what can I say? Thank you just the same for your professionalism.

Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.

My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!

It was my first time at Carbon Health, I found the facility clean & bright. The staff was courteous and professional.